ABOUT NYMBUS:

Nymbus (https://nymbus.com/) isn't just a leader in fintech; we're a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud-based technology serve as the backbone for financial institutions eager to modernize and excel.

Here, you won't just be part of a tech revolution. You'll be at the helm, driving change. You'll fit right in if you're a creative thinker who's eager to reduce technical debt and increase agility for banks and credit unions. Our culture thrives on collaboration, integrity, and a client-first approach.

We operate with an AI-first mindset across all aspects of our business, continuously improving our efficiency and increasing the value we deliver to clients. We're looking for individuals who are intensely curious about emerging technologies and passionate about innovation.

Your journey with us won't simply advance your career; it will offer the chance to help shape an industry alongside like-minded professionals. We're excited to consider you a key player in this transformative chapter. Thank you for considering a role with Nymbus.

WORK ENVIRONMENT:

We are primarily a remote-first company, but you may need to travel to visit client sites or attend meetings at designated locations with your team members.

ROLE OVERVIEW:

The Applied AI Analyst operates at the intersection of business, data, and AI to solve complex problems and drive measurable outcomes. This role partners with functional leaders to bring analytical rigor, structure, and AI-enabled solutions to high-impact decisions, workflows, and strategic initiatives.

Applied AI Analysts do not operate in theory alone—they are hands-on builders and problem solvers who design, prototype, and deploy AI-driven approaches that improve efficiency, decision-making, and business performance.

CORE RESPONSIBILITIES:

• Problem Structuring & Analysis
• Break down ambiguous business problems into clear analytical frameworks
• Develop insights that inform decisions across product, engineering, operations, and go-to-market functions
• AI-Driven Solutions
• Design and prototype AI-enabled workflows, tools, and use cases
• Apply AI to improve efficiency, quality, and scalability of work
• Identify and prioritize opportunities for automation and augmentation
• Workflow & Process Optimization
• Analyze existing workflows to identify inefficiencies, gaps, and bottlenecks
• Redesign processes to improve speed, consistency, and outcomes
• Implement repeatable, scalable solutions
• Data & Insight Generation
• Build models, dashboards, and frameworks that drive visibility into performance
• Synthesize large volumes of structured and unstructured data into actionable insights
• Reusable Asset Development
• Create templates, playbooks, and tools that can be leveraged across teams
• Turn one-off work into repeatable, scalable capabilities
• Cross-Functional Partnership
• Work across teams (Product, Engineering, Operations, Sales, etc.) to support high-priority initiatives
• Translate between technical and business stakeholders
  

WHAT SUCCESS LOOKS LIKE:

• Measurable improvements in efficiency, quality, or revenue outcomes in assigned functional area(s)
• AI solutions that are adopted and reused across teams
• Better, faster decision-making supported by data and analysis
• Reduction in manual effort and process variability
• Creation of scalable frameworks, not one-off outputs
  
  

CORE SKILLS & CAPABILITIES:

• Strong analytical thinking and problem-solving ability
• Ability to work with ambiguity and define structure
• Experience applying AI tools (e.g., LLMs, automation tools) to real-world problems
• Process design and optimization mindset
• Clear communication and ability to influence stakeholders
• Bias toward action, experimentation, and iteration
  
  

WHAT TO EXPECT:

Thanks for your interest in the Applied AI Practice at Nymbus. We've tried to make this process transparent and respectful of your time. Here's what it looks like, end to end:

• Apply. Submit your résumé through the posting. We'll ask two quick questions up front — your work authorization and your compensation expectations — so we can make sure we're aligned before either of us invests time.
• A short video interview. If your background looks like a fit, we'll invite you to a brief one-way video interview you can record on your own schedule — a few questions, no live scheduling required.
• A conversation with the hiring manager. A 1:1 conversation with the Director of Applied AI — partly for us to learn how you think, partly for you to dig into the role, the team, and whether it's the right fit for you.
• A short build exercise. A small, hands-on project shaped like the actual work, built with whatever AI-native tools you like. Plan for a few hours; you'll have a 72-hour window so you can fit it around a job or classes. We care how you think and build, not how long you spend.
• A brief online assessment. A short, standard assessment that all Nymbus candidates complete.
• Offer. If it's a match, we move to an offer.
  
  

We try to move quickly and keep you informed at each step. Questions along the way are always welcome.

BENEFITS:

• Opportunities for progressive role seniority and compensation growth based on the candidate's knowledge and experience
• Competitive annual salary, performance-based cash bonus, and equity options
• Fully remote work environment
• 401(k) retirement plan
• Comprehensive health, dental, and vision insurance
  
  

Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!

Let's Go!

Headquarters: England, United Kingdom
URL: http://bask.health

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
• Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
• Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
• Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success

A look into the day to day:

• Building logic based questionnaires (asynchronous visits) through the Bask software (if you have experience with building logic based workflows, you'll be great at this!)
• Helping customers launch and upsell medications from start to to finish
• Triaging bask software and order related questions and issues that come up for any of your accounts, any time of the day

We're Looking For

A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications.

Customer Success at Bask Health is AI-first and customer-obsessed. Work starts in an LLM to clarify intent and context, moves into research and execution, is validated with real patients and partners, and is continuously refined as we learn. AI and self-serve research are default parts of the workflow, not side experiments.

We are looking for Customer Success people who take full ownership of their accounts, treat AI as a real collaborator, and care deeply about the patient and provider experience.

What You'll Do

• Work AI-first: Use LLMs as your starting point to draft communications, structure problems, and think through customer needs. Apply your own judgment to refine the output and make it human.
• Validate with real customers and iterate: Test your approaches with real patients, providers, and partners. Use what you learn to improve how we serve them — before issues become patterns.
• Make automation legible and trustworthy: Help customers understand what Bask's platform is doing on their behalf. Communicate clearly and proactively to build trust while keeping their experience simple.

Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across the Customer Success team so we raise the bar together.

In this job, you will:

• Build strong relationships with Bask's customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
• Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
• Manage all current customer data
• Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
• Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform
• Finding comfort in working in a fast-paced startup environment
• Believing no task is too small and no task is too tall
• Work Weekends

Requirements

What makes you a great fit for this role:

• 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
• Experience in e-commerce
• Experience in the telehealth space
• Experience with large- to enterprise-sized customer book of business
• Creative problem solver with a determination to succeed
• Independent and motivated, with the wisdom to seek help where needed
• An entrepreneur
• Highly articulate, ability to communicate effectively both when speaking and writing
• Highly organized, with the ability to juggle multiple projects in a fast-paced environment
• Comfortable collaborating with different teams (product, sales, marketing, etc.)
• Proficient in English is a must
• Salary is in USD and we are flexible with compensation

To apply: https://weworkremotely.com/remote-jobs/bask-health-customer-success-advocate

About Canals

Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI.

Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows.

We're a profitable, rapidly growing company with a team of roughly 100 people distributed across North and South America. We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers.

The Opportunity

You'll be the first Brand Designer at Canals, owning the visual expression of our brand across every channel and touchpoint. We have a defined brand identity that's ready to be expanded, refined, and brought to life consistently — from our website and digital campaigns to trade show booths, event signage, and branded merchandise.

In this role, you'll be the steward of how Canals looks and feels to the world. You'll work closely with stakeholders across the company, including Marketing, Product, and Sales, to ensure our brand shows up with quality and consistency.

What You'll Do

• Own and evolve the Canals brand, expanding and refining our visual identity as the company grows
• Design across a wide range of channels and formats: website, digital ads, email, social, sales collateral, trade show booths, event signage, branded merchandise, and more
• Art direct and manage external creative partners and agencies
• Develop and maintain brand guidelines, templates, and asset libraries that enable the broader team to work on-brand without you in the room
• Build self-serve design systems and templates that empower non-designers to work on-brand independently
• Transform product screenshots and UI into polished, story-driven marketing visuals
• Serve as the brand resource for the product design team
• Manage multiple projects and deadlines across a fast-moving marketing org
  
  

What We're Looking For

• 5+ years of brand design experience at a B2B SaaS company or agency serving B2B SaaS clients
• An eye for product marketing visuals
• A portfolio that demonstrates range across digital and physical, campaigns and systems
• Experience owning and evolving a visual identity, not just executing within one
• Proven ability to art direct external agencies, photographers, and creative partners
• Experience building brand guidelines, design systems, and self-serve asset libraries
• Proficiency in Figma and the Adobe Creative Suite
• Excellent collaboration skills; you work well with marketers, PMs, and non-designers and can translate feedback into great work
• Self-motivated and proactive; someone who gets things done without hand-holding
• Comfortable juggling multiple projects and shifting timelines
• Experience in a startup or fast-paced environment is a plus
  
  

Why Join Canals

• We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses.
• We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company.
• We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers.
• You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way.
• We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen.
• We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences.
  
  

Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.

About Canals

Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI.

Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows.

We're a profitable, rapidly growing company with a team of roughly 100 people distributed across North and South America. We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers.

The Opportunity

You'll be the first Brand Designer at Canals, owning the visual expression of our brand across every channel and touchpoint. We have a defined brand identity that's ready to be expanded, refined, and brought to life consistently — from our website and digital campaigns to trade show booths, event signage, and branded merchandise.

In this role, you'll be the steward of how Canals looks and feels to the world. You'll work closely with stakeholders across the company, including Marketing, Product, and Sales, to ensure our brand shows up with quality and consistency.

What You'll Do

• Own and evolve the Canals brand, expanding and refining our visual identity as the company grows
• Design across a wide range of channels and formats: website, digital ads, email, social, sales collateral, trade show booths, event signage, branded merchandise, and more
• Art direct and manage external creative partners and agencies
• Develop and maintain brand guidelines, templates, and asset libraries that enable the broader team to work on-brand without you in the room
• Build self-serve design systems and templates that empower non-designers to work on-brand independently
• Transform product screenshots and UI into polished, story-driven marketing visuals
• Serve as the brand resource for the product design team
• Manage multiple projects and deadlines across a fast-moving marketing org
  
  

What We're Looking For

• 5+ years of brand design experience at a B2B SaaS company or agency serving B2B SaaS clients
• An eye for product marketing visuals
• A portfolio that demonstrates range across digital and physical, campaigns and systems
• Experience owning and evolving a visual identity, not just executing within one
• Proven ability to art direct external agencies, photographers, and creative partners
• Experience building brand guidelines, design systems, and self-serve asset libraries
• Proficiency in Figma and the Adobe Creative Suite
• Excellent collaboration skills; you work well with marketers, PMs, and non-designers and can translate feedback into great work
• Self-motivated and proactive; someone who gets things done without hand-holding
• Comfortable juggling multiple projects and shifting timelines
• Experience in a startup or fast-paced environment is a plus
  
  

Why Join Canals

• We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses.
• We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company.
• We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers.
• You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way.
• We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen.
• We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences.
  
  

Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.

Posted 8:07:26 PM. 📍 Location: Remote (US-based, W-2 — all US states considered)💰 Compensation: ~$65,000 – $90,000…See this and similar jobs on LinkedIn.

Posted 8:07:26 PM. 📍 Location: Remote (US-based, W-2 — all US states considered)💰 Compensation: ~$65,000 – $90,000…See this and similar jobs on LinkedIn.

Posted 8:07:26 PM. 📍 Location: Remote (US-based, W-2 — all US states considered)💰 Compensation: ~$65,000 – $90,000…See this and similar jobs on LinkedIn.

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.

As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.

Ollie is looking for a Data Analyst to join the cross functional team responsible for building subscription retention and member loyalty. This role is ideal for someone who is highly analytical, curious about customer behavior, comfortable working with imperfect business questions, and excited to translate data into decisions. This highly collaborative, hands-on, and technical analyst will leverage their passion for data-driven experiences and expertise in testing strategy to lead analysis across Ollie’s lifecycle comms, mobile apps, and new member services.

This is a remote role open to candidates based on the U.S. East Coast and will report to the Senior Data Analyst, Experimentation & Growth.

What You'll Do:

• Drive a data-driven approach to optimizing the Ollie member experience alongside peers from product, marketing, CX, & research through:
• Exploratory analytical projects that identify actionable learnings & create high-value hypotheses
• Hypothesis & initiative valuation to inform prioritization
• Thoughtful test design & measurement for new experiences & features that makes sure we are constantly learning
  
• Support the cross-functional team as the go-to data resource through ad hoc analysis, thought leadership on metric definition, sharing/presenting analyses, identifying & communicating data/tech needs, and contributing new ideas
• Help build and maintain analytical excellence at Ollie by contributing ideas to enhance processes and being a key voice for how using data can innovate the member experience
  
  
  

Who You Are:

• You have 2+ years of experience in data analytics, business intelligence, growth analytics, lifecycle analytics, retention analytics, or a related, preferably in subscription retention for a high-growth consumer business
• You believe in Ollie’s mission, empathize deeply with the needs of dogs and dog parents, and find yourself relentlessly curious about user problems
• You balance technical skills (SQL, Excel), applied statistics (test design & measurement, multivariate analysis, modeling), and subscription-based metrics (retention/churn, LTV) to effectively analyze data & answer questions
• You are comfortable sourcing & joining information from various places - web & analytics platforms directly, curated reporting tools, production databases (Segment, GA, MixPanel, Looker, Snowflake)
• You are skilled in breaking complex analytical problems or questions into manageable components that can be prioritized, tracked, & completed efficiently
• You love transforming technical analysis into something clear, actionable, & interesting and thrive when communicating insights to team members in both written & verbal formats
• Strong grasp of retention, churn, reactivation, cohort analysis, lifecycle performance, and customer behavior in a subscription or recurring-revenue business
  
  
  

What You'll Get:

• Competitive salary
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Unlimited vacation policy that you're encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription
• Inspiring pack members!
  
  
  

What We Value:

Keeping Dogs At The Heart

Our profound love for dogs unites us and drives and inspires every aspect of our business. We wholeheartedly believe dogs make us better in life and at work.

Being Courageous And Kind

We create a safe, inclusive space for everyone to show up as their authentic selves. We check our egos at the door and speak our minds. We embrace diverse backgrounds and perspectives as they bring new and different ideas and ways of working together.

Setting New Standards

We believe in continually raising the bar, never settling for less than our best as a team and individuals. We keep improving from the quality of our products to our customer experience to how we work.

Making Ollie The Best Chapter

We are building an impactful business while making memorable experiences with one another. We celebrate our successes, learn from our failures, and enjoy our collective journey. Our time at Ollie should be a milestone in our careers.

If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting.

Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.

As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.

Ollie is looking for a Data Analyst to join the cross functional team responsible for building subscription retention and member loyalty. This role is ideal for someone who is highly analytical, curious about customer behavior, comfortable working with imperfect business questions, and excited to translate data into decisions. This highly collaborative, hands-on, and technical analyst will leverage their passion for data-driven experiences and expertise in testing strategy to lead analysis across Ollie’s lifecycle comms, mobile apps, and new member services.

This is a remote role open to candidates based on the U.S. East Coast and will report to the Senior Data Analyst, Experimentation & Growth.

What You'll Do:

• Drive a data-driven approach to optimizing the Ollie member experience alongside peers from product, marketing, CX, & research through:
• Exploratory analytical projects that identify actionable learnings & create high-value hypotheses
• Hypothesis & initiative valuation to inform prioritization
• Thoughtful test design & measurement for new experiences & features that makes sure we are constantly learning
  
• Support the cross-functional team as the go-to data resource through ad hoc analysis, thought leadership on metric definition, sharing/presenting analyses, identifying & communicating data/tech needs, and contributing new ideas
• Help build and maintain analytical excellence at Ollie by contributing ideas to enhance processes and being a key voice for how using data can innovate the member experience
  
  
  

Who You Are:

• You have 2+ years of experience in data analytics, business intelligence, growth analytics, lifecycle analytics, retention analytics, or a related, preferably in subscription retention for a high-growth consumer business
• You believe in Ollie’s mission, empathize deeply with the needs of dogs and dog parents, and find yourself relentlessly curious about user problems
• You balance technical skills (SQL, Excel), applied statistics (test design & measurement, multivariate analysis, modeling), and subscription-based metrics (retention/churn, LTV) to effectively analyze data & answer questions
• You are comfortable sourcing & joining information from various places - web & analytics platforms directly, curated reporting tools, production databases (Segment, GA, MixPanel, Looker, Snowflake)
• You are skilled in breaking complex analytical problems or questions into manageable components that can be prioritized, tracked, & completed efficiently
• You love transforming technical analysis into something clear, actionable, & interesting and thrive when communicating insights to team members in both written & verbal formats
• Strong grasp of retention, churn, reactivation, cohort analysis, lifecycle performance, and customer behavior in a subscription or recurring-revenue business
  
  
  

What You'll Get:

• Competitive salary
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Unlimited vacation policy that you're encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription
• Inspiring pack members!
  
  
  

What We Value:

Keeping Dogs At The Heart

Our profound love for dogs unites us and drives and inspires every aspect of our business. We wholeheartedly believe dogs make us better in life and at work.

Being Courageous And Kind

We create a safe, inclusive space for everyone to show up as their authentic selves. We check our egos at the door and speak our minds. We embrace diverse backgrounds and perspectives as they bring new and different ideas and ways of working together.

Setting New Standards

We believe in continually raising the bar, never settling for less than our best as a team and individuals. We keep improving from the quality of our products to our customer experience to how we work.

Making Ollie The Best Chapter

We are building an impactful business while making memorable experiences with one another. We celebrate our successes, learn from our failures, and enjoy our collective journey. Our time at Ollie should be a milestone in our careers.

If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting.

Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.

As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.

Ollie is looking for a Data Analyst to join the cross functional team responsible for building subscription retention and member loyalty. This role is ideal for someone who is highly analytical, curious about customer behavior, comfortable working with imperfect business questions, and excited to translate data into decisions. This highly collaborative, hands-on, and technical analyst will leverage their passion for data-driven experiences and expertise in testing strategy to lead analysis across Ollie’s lifecycle comms, mobile apps, and new member services.

This is a remote role open to candidates based on the U.S. East Coast and will report to the Senior Data Analyst, Experimentation & Growth.

What You'll Do:

• Drive a data-driven approach to optimizing the Ollie member experience alongside peers from product, marketing, CX, & research through:
• Exploratory analytical projects that identify actionable learnings & create high-value hypotheses
• Hypothesis & initiative valuation to inform prioritization
• Thoughtful test design & measurement for new experiences & features that makes sure we are constantly learning
  
• Support the cross-functional team as the go-to data resource through ad hoc analysis, thought leadership on metric definition, sharing/presenting analyses, identifying & communicating data/tech needs, and contributing new ideas
• Help build and maintain analytical excellence at Ollie by contributing ideas to enhance processes and being a key voice for how using data can innovate the member experience
  
  
  

Who You Are:

• You have 2+ years of experience in data analytics, business intelligence, growth analytics, lifecycle analytics, retention analytics, or a related, preferably in subscription retention for a high-growth consumer business
• You believe in Ollie’s mission, empathize deeply with the needs of dogs and dog parents, and find yourself relentlessly curious about user problems
• You balance technical skills (SQL, Excel), applied statistics (test design & measurement, multivariate analysis, modeling), and subscription-based metrics (retention/churn, LTV) to effectively analyze data & answer questions
• You are comfortable sourcing & joining information from various places - web & analytics platforms directly, curated reporting tools, production databases (Segment, GA, MixPanel, Looker, Snowflake)
• You are skilled in breaking complex analytical problems or questions into manageable components that can be prioritized, tracked, & completed efficiently
• You love transforming technical analysis into something clear, actionable, & interesting and thrive when communicating insights to team members in both written & verbal formats
• Strong grasp of retention, churn, reactivation, cohort analysis, lifecycle performance, and customer behavior in a subscription or recurring-revenue business
  
  
  

What You'll Get:

• Competitive salary
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Unlimited vacation policy that you're encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription
• Inspiring pack members!
  
  
  

What We Value:

Keeping Dogs At The Heart

Our profound love for dogs unites us and drives and inspires every aspect of our business. We wholeheartedly believe dogs make us better in life and at work.

Being Courageous And Kind

We create a safe, inclusive space for everyone to show up as their authentic selves. We check our egos at the door and speak our minds. We embrace diverse backgrounds and perspectives as they bring new and different ideas and ways of working together.

Setting New Standards

We believe in continually raising the bar, never settling for less than our best as a team and individuals. We keep improving from the quality of our products to our customer experience to how we work.

Making Ollie The Best Chapter

We are building an impactful business while making memorable experiences with one another. We celebrate our successes, learn from our failures, and enjoy our collective journey. Our time at Ollie should be a milestone in our careers.

If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting.

Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

TechnologyAdvice is seeking a detail-oriented and proactive Program Operations Coordinator to join our Operations Team. This role supports the execution, coordination, and improvement of client lead generation programs across multiple channels.

The Program Operations Coordinator will work with internal teams, external partners, and our direct sales team to manage program timelines, monitor performance, support RFP quote requests, identify risks, and keep work moving. This role requires clear communication, strong organization, sound judgment, and close attention to detail when managing program requirements, quote inputs, reporting data, billing details, and delivery expectations.

As a modern B2B media and publishing organization, TechnologyAdvice helps business technology buyers find the information, insights, and vendor solutions they need to make confident decisions. This role is a good fit for someone who enjoys bringing structure to detailed work, improving repeatable processes, and helping teams deliver strong outcomes for clients and partners.

Employment Level: Mid Level

Employment Type: Full Time

Location: Philippines

Working Hours: 9:00 pm to 6:00 am PHT (APR-OCT) or 10:00 pm to 7:00 am PHT (NOV-MAR)

What you’ll do

Program Management & Oversight

• Launch and manage client lead generation programs, ensuring accurate setup, configuration, and timely execution
• Monitor pacing and performance to help ensure program goals, timelines, and deliverables are met
• Track operating costs and margins, providing periodic updates to leadership
• Support quality control by reviewing lead delivery, asset readiness, targeting requirements, and program details
• Coordinate fulfillment of special campaign requirements, including advanced targeting, custom delivery needs, and other client-specific requirements
• Maintain documentation around program requirements, handoffs, workflows, and recurring processes

RFP & Sales Support

• Support the direct sales team by reviewing RFP requests and preparing accurate quote inputs based on program requirements, targeting needs, available inventory, and operational feasibility
• Partner with Sales, Client Success, Operations, and other internal teams to clarify requirements and identify potential delivery risks before quotes are finalized
• Help ensure RFP responses and quote recommendations reflect realistic execution assumptions, pricing inputs, and fulfillment expectations
• Maintain organized records of quote assumptions, requirements, approvals, and handoff details
• Flag gaps or risks in RFP requests that may affect delivery timelines, targeting feasibility, or program execution
• Help improve the RFP quoting process through clearer templates, intake requirements, documentation, and communication

Performance & Reporting

• Prepare daily and weekly reports on key program metrics, highlighting trends, risks, and areas for improvement
• Aggregate, reconcile, and report monthly billing data for active external relationships
• Collaborate with Finance and other stakeholders to support accurate and timely invoicing
• Use performance and financial data to identify opportunities to improve efficiency, profitability, and delivery quality
• Help maintain reporting processes that reduce manual work and provide clearer visibility into program performance

Stakeholder Communication & Coordination

• Serve as a primary point of contact for internal teams and external partners on assigned programs
• Provide timely updates, recommendations, and risk alerts to stakeholders
• Communicate clearly across teams by translating program details into actionable updates
• Document decisions, clarify ownership, and follow up on open items
• Help reduce ambiguity by keeping stakeholders aligned on requirements, timelines, and next steps

Onboarding & Relationship Management

• Support onboarding for new external relationships, ensuring a smooth transition into active programs
• Coordinate kickoff communications, set expectations, and confirm required documentation and access are in place
• Build and maintain strong working relationships with program stakeholders
• Identify and address potential issues early to avoid disruptions
• Help improve onboarding documentation, templates, and repeatable workflows

Continuous Improvement & Process Support

• Evaluate execution workflows, tools, and documentation to identify gaps and opportunities for improvement
• Recommend practical improvements that support scalability, delivery quality, and margin growth
• Support process improvement efforts by documenting workflows, identifying recurring issues, and recommending updates to templates, handoffs, and team processes
• Help improve how the Operations team works by reducing manual effort, improving visibility, and creating more consistent ways to manage recurring work
• Share process updates, documentation, and workflow best practices with peers to support consistent execution across the team

Who you are

• Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience, with 3+ years of experience in program coordination, operations, campaign management, media operations, sales support, or a similar role.
• Strong organizational skills, with the ability to manage multiple programs, deadlines, requirements, and stakeholder needs at the same time.
• Excellent written and verbal communication skills, with the ability to clarify requirements, document decisions, provide clear updates, and follow up consistently.
• High attention to detail when reviewing campaign requirements, quote inputs, reporting data, billing details, and delivery expectations.
• Strong analytical and problem-solving skills, with the ability to interpret performance data, identify risks, and recommend practical improvements.
• Experience documenting processes, improving workflows, creating templates, or helping teams reduce manual work.
• Comfort working cross-functionally with Sales, Client Success, Finance, Operations, and external partners.
• Ability to work independently with general direction, exercise sound judgment, and escalate risks or blockers appropriately.
• Familiarity with digital marketing, lead generation, campaign tracking, CRM systems, reporting tools, or RFP workflows preferred
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Monthly Pay Range

₱40,000—₱80,000 PHP

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.