Description

Role Type: Fixed Term Contract

Location: Canary Wharf, London

Start: September 2026

We are seeking an experienced Senior Programme Manager to lead a strategic Data Quality & Transformation Programme for a Tier 1 Investment Bank based in Canary Wharf, London.

This is a high-profile role responsible for establishing, shaping and governing a complex data remediation initiative focused on improving the quality, integrity and usability of client reference data across Front Office business areas. The successful candidate will bring structure to a fragmented landscape of data issues, align senior stakeholders across business and technology functions, and deliver a clear roadmap for remediation and sustainable improvement.

The role requires a strong blend of programme leadership, stakeholder management, data expertise and transformation experience within an investment banking environment.

Requirements

Key Responsibilities

• Assess and document the current state of client reference data quality issues.

• Drive adoption of data management best practices across Front Office business areas.

• Establish programme governance, including RAID management, reporting, steering committees and stakeholder forums.

• Define programme scope, structure and delivery approach.

• Engage and influence senior stakeholders across Front Office, Operations and Technology functions.

• Drive prioritisation and sequencing of remediation workstreams.

• Identify opportunities for business process improvement and lead associated change initiatives.

• Coordinate and manage analyst resources across the programme.

• Support wider data readiness activities, including AI-related initiatives.

• Provide regular programme updates and reporting to senior leadership.

Required Experience

• Extensive programme or project management experience within investment banking or financial services.

• Strong Front Office experience, ideally across Fixed Income, Credit, Rates or FX.

• Proven track record delivering data quality, data governance, reference data or data transformation programmes.

• Experience establishing programme governance and managing delivery across multiple stakeholders and workstreams.

• Demonstrated success driving business process change within complex organisations.

• Ability to influence and engage senior stakeholders at Director and Managing Director level.

• Strong understanding of the relationship between business processes, data and technology.

• Experience working with data platforms or supporting AI/data readiness initiatives would be advantageous.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a Fixed Term Contract located in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory.

Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients’ offices or our own offices depending on the client) aligns to what our clients’ policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services

• Consulting & Solutions

• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.

About Wonderschool

Wonderschool is the operating system for child care in America. State governments and large enterprises partner with us to run child care licensing, subsidy programs, and provider and family search on our platform. We are growing fast, and every new state or enterprise win becomes a complex, high-stakes delivery engagement.

The Role

We need a Program Manager to run our state and enterprise engagements. You will own the delivery plan, the client relationship, and the coordination between our clients and our product and engineering teams, across every active project. This is a hands-on role. You will spend your time in project plans, client meetings, spreadsheets of acceptance criteria, and hard conversations about dates.

You are the person who makes sure what we promise to government and enterprise clients is what gets delivered, on time, on contract, with the paper trail to prove it.

Responsibilities

• Own the delivery plan for each engagement across all workstreams. Track milestones, UAT cycles, and acceptance against each contracted statement of work.
• Run the client cadence on every project: weekly status, steering meetings, escalations, and working sessions with agency program staff, legal, and state IT.
• Keep dependency registers current. Clients owe us integration specs, test environments, credentials, data feeds, and business decisions on a schedule. Hold both sides to their dates and keep the paper trail that supports excusable-delay and change-order claims.
• Manage scope: capability traceability, acceptance criteria negotiation, change requests, and intake of new work.
• Produce deliverables for client review and keep Wonderschool leadership ahead of risks across the whole portfolio instead of behind them.
• Work with engineering leads on integration timelines with state systems (ERP platforms, state data hubs, SSO). You will not own technical design, but you need to follow the conversation and know when a date is slipping.
• Build the repeatable program playbook as we add states and enterprise clients.

Qualifications

• 5+ years of program or project management on complex software delivery. Government or regulated-industry clients strongly preferred.
• You have managed contractual milestones, UAT-based acceptance, and formal change control, and you have the scars to show for it.
• You write well. Status reports, meeting summaries, and acceptance criteria language will carry your name.
• You can run a plan that depends on teams you do not manage, on both sides of the table.
• Strongly preferred: experience with child care programs in state government (licensing, subsidy/CCAP, eligibility, or provider systems).
• A plus: state human services or eligibility systems experience, or familiarity with state procurement.

Location and Compensation

• Location: Remote. San Francisco preferred for in-person collaboration with the product and engineering team; open to remote candidates anywhere in the US.
• Compensation: Market-rate base salary plus meaningful equity.
• Benefits: Full package (health, dental, vision, 401k, flexible PTO).

Senior Implementation Engineer - SaaS & Income Processing Application (Hybrid Toronto)

The Role

What You’ll Do

Capco is seeking a tenacious & proactive Corporate Actions Implementation engineers our growing team that works closely with clients to implement our strategic SaaS Corporate Actions & Income Processing application and its associated platform components across the Americas and in Europe. Do you have a strong Asset Servicing background and a proven record of collaborating effectively with clients & multiple teams to deliver outstanding results?

The Corporate Actions implementation engineers will be responsible for:

• User Testing Management & Reporting- working with clients to triage issues and to accurately track, report and expedite all phases of testing, challenging clients on change vs defect and ensuring development activity is focused on the essential issues for the priority milestones. Working with clients to have clean and accurate data on test execution progress and issue tirage & delivery.

• Training- quickly absorbing our industry leading APIs and product functionality to enable you to run client training sessions which includes the preparation of material, plans for delivery, and hands-on product demonstrations & training.

• Data Integration / Configuration Definition- working with our clients to define upstream and downstream data integration mapping, and suitable product configurations to support the client’s business.

Technical data analysis- have a deep technical skillset to be able to do data analysis using tools like SQL, BI, AI.

• Migration/Conversion - supporting the Implementation Manager in the definition of the conversion strategy and the execution runbook. Assisting on mock conversions and final go-live, ensuring any issues from the mocks are reported and tracked to completion in good time for subsequent mock runs.

• Production Compare - participating in all phases of the reconciliation work to compare legacy output to BR’s solution for the same inputs using BDC (BR Data Control). Prioritising & driving improvements to match rates via new rule definitions and daily reporting both internally and to clients.

• Production Readiness - supporting the Implementation Manager by completing checklist activities and collaborating with internal and client stakeholders to ensure projects are successfully implemented on time and transition successfully into BAU.

• Collaboration- working closely with internal teams on delivery of conversions activities, and providing mentoring/guidance to junior members of the team.

What We’re Looking For

• 3-5 yrs experience as a conversions/implementation consultant, working on SaaS project delivery to Wealth or Capital Markets organisations. - i.e. corp actions experience

• Asset Servicing platforms (either in-house or vendor solutions) in a Wealth Management, Investment Banking, or other financial environment.

• Technical skill set in configuration, deployments, creating and applying data fixes, SQL and large data set analysis to support root cause triage

• Experience of large scale projects and solid understanding of the full project lifecycle and Governance.

• Excellent attention to detail to enable accurate reporting.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution
• Virtual Health Care – Company-paid program available to all employees and their dependents/partners
• Employee & Family Assistance Program (EFAP) – Company-paid support services for employees and their dependents/partners
• Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment
• New Parent Gift – A company-sponsored gift to celebrate the arrival of a new child
• Wellness Support – Fitness reimbursement benefit to promote health and well-being
• Business Coach from Day 1: Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

#LI-hybrid

Pay Transparency

The salary range for this position is listed below. Additionally, this position may also be eligible to receive an annual discretionary/variable bonus payment.

Capco is committed to providing fair and equitable compensation to our people. Our compensation policies and salary ranges are designed to allow our people to progress through the salary range as they demonstrate strong performance and develop in their role over time. The base pay offered to selected candidates will be within the salary range and the placement will vary based upon a variety of factors, including, but not limited to job-related knowledge, skills, experience and internal equity.

Canada Pay Transparency

$118,000—$135,000 CAD

Position Summary

Blue Acorn iCi is looking for a Senior Project Manager, with experience in Adobe Experience Cloud, who will be responsible for quality, on-budget, and on-schedule delivery of technology solutions. Areas of responsibility include project schedule variance, project financials, project success, project scope variance, project team utilization, and consistent high level of client satisfaction. We are looking for someone who is professional, reliable, and pays attention to detail. Most importantly, we seek a team player with the ability to accomplish results as a team leader and as an individual contributor.

Essential Job Duties & Responsibilities

• Manages day-to-day communications and expectations to ensure project success
• Facilitates regular status meetings via phone, video chat, and in-person meeting; generates and presents weekly status reports
• Collaborates with internal teams, third parties and client stakeholders to ensure activities are planned and executed in a timely manner in accordance with project schedule; creatively solves problems and brainstorms solutions; communicates difficult information timely and tactfully
• Controls quality by reviewing deliverables prior to client presentation; enhances deliverables as needed; suggests process improvements when appropriate, ensures final acceptance
• Manages risk, threats, opportunities, blockers and associated mitigation plans that could impact the success of the project; notifying internal and external stakeholders and escalating when appropriate
• Understands what has been sold, what Blue Acorn iCi is responsible for delivering, and ensures the delivery of those commitments
• Overall accountability for project gross margin and management of client budget
• Manages change requests for all scope, schedule, or budget changes
• Creates, maintains, and executes detailed project plans
• Coordinates tasks assignment, monitors progress, and ensures proper task completion
• Identifies resources needed and collaborates with Resource Management to ensure optimal project staffing
• Ensures client’s business objectives and KPIs are captured, understood, and measurable
• Clearly understand and communicate customer requirements and integration points in the context of the statement of work.
• Oversee project delivery process with key contributors to help manage scope and prepare change requests, including tasks, deliverables, milestones, resources, and estimated costs.
• Manage all day-to-day administrative activities of a given project from inception to closure.
• Accurately forecast revenue, profitability, margins, bill rates and utilization across projects.
• Maintain regular communication with both the customer and internal teams and constantly manage customer expectations.
• Achieve customer satisfaction through successful delivery of defined project scope.
• Compile customer requests and deployment issues, to provide a feedback channel into our core products.
• Act as the central client point of contact throughout the life of the project
• Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice

Qualifications

• Bachelors degree in a business-related field such as Business Administration, Management, Information Systems, Marketing
• 7+ years of experience in a project management role in the technology space
• Project management (including risk, issue, dependency, process, and milestone management)
• Demonstrated leadership, relationship-building, teamwork, and collaboration skills
• Cross-functional team and people management
• Budget and financial management including profit/loss, billing, and earned value management
• Experience managing client and other third-party relationships
• Ability to manage and prioritize multiple projects
• Ability to translate between technical and non-technical people
• Ability to identify innovative ways to implement projects within established timeframes
• Strong communication skills (written, verbal, presentation)
• Coaching, mentoring, conflict resolution, and negotiation abilities

Preferred Skills & Technology

• Experience with Adobe applications, Adobe Cloud Products, and/or Adobe Experience Manager (or other CMS)
• Experience working at a professional services company such as an agency or consulting firm is preferred
• Experience managing complex web development projects
• Experience working in the eCommerce industry
• PMP certification is a plus
• Experience with JIRA and/or Mavenlink

The base salary range for this position is $125,000 – $170,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

Headquarters: Remote - USA

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

Team/Role Overview

The GFCO Programs team is the end-to-end DRI for the financial crimes compliance operations experience and automation across Coinbase's global product and entity footprint. We design, govern, and continuously improve compliance operations through AI-first principles, ensuring regulatory soundness, protecting Coinbase, and delivering a better experience for our customers.

We partner deeply with Central Compliance, Compliance Technology, Engineering & Architecture (EAA), GFCO Operations, Analytics, Workforce Management (WFM), Financial Crimes Data Intelligence (FCDI), and Legal to translate regulatory obligations and operational opportunities into scalable, durable programs across all compliance workstreams, products, and jurisdictions — including Suspicious Activity Monitoring (SAM), Enhanced Due Diligence (EDD), Screening, and Complaints.

As a GFCO Program Manager (L6), you will serve as a senior, independent program owner within GFCO Programs — owning one or more complex compliance program verticals end-to-end. You will operate with a high degree of autonomy, drive alignment with Director+ stakeholders, and lead programs that span 5+ cross-functional teams, including external parties. You will act as a thought partner to GFCO leadership and be the connective tissue between Compliance Technology, EAA, Operations, WFM, and Central Compliance.

 

What You'll Be Doing

• Own end-to-end program strategy, planning, and execution for one or more complex GFCO compliance program areas (e.g., SAM/CAR automation, EDD volume reduction, Complaints, Operations, New Jurisdictions & Launches)
• Develop and drive program charters, roadmaps, and governance frameworks for long-tail, multi-constraint programs, including those with external regulatory commitments
• Lead cross-functional delivery across 5+ XFN teams (Compliance Tech, EAA, Ops, WFM, Legal, Analytics) and drive alignment at the Director+ level
• Translate regulatory obligations, operational gaps, and model performance signals into actionable, prioritized program strategies using an Eliminate → Optimize → Automate framework
• Own launch readiness for new products, jurisdictions, and entity expansions, ensuring AML obligation mapping, tooling updates, procedural guidance, volume sizing, and training content are completed before go-live
• Proactively identify and resolve program risks, manage competing priorities with transparent trade-off recommendations to GFCO leadership, and ensure no surprises at regulatory examinations
• Drive WFM-vetted cost savings projections across automation and operational efficiency initiatives, and maintain accountability for reporting only confirmed actuals
• Own intake discipline for your program area — ensuring all automation requests, tooling changes, and resource asks enter through formal intake channels with documented requirements and testing plans
• Author and maintain high-quality strategy and decision documents (P/PSs, RAPIDs, charters) that inform Director/VP-level decision-making
• Manage the feedback loop between automation outputs, QC findings, alert productivity data, and investigator feedback, driving continuous improvement in both the automation model and upstream alerting systems
• Lead Code Yellow-equivalent responses within GFCO (e.g., major lookback events, regulatory deadline responses, Sev2 volume surges)

 

What We Look For

• 8+ years of program or project management experience, with 3+ years in financial crimes compliance, AML, BSA/AML operations, or a related regulatory domain
• Demonstrated ability to independently drive large-scale, multi-stakeholder programs in a regulated environment with minimal guidance
• Deep understanding of AML/CFT program operations, including SAM/TMS, EDD, Screening, and SAR filing workflows, and the technology landscape that supports them (e.g., TMS, CMS)
• Experience navigating Known Problem / Unknown Solution environments with many constraints (critical resource gaps, external regulatory commitments)
• Strong strategy and storytelling skills, ability to create clarity through well-crafted charters, roadmaps, and decision documents for Director+ audiences
• Track record of driving operational efficiency and cost savings through automation programs, with rigorous measurement and WFM-validated outcomes
• Proficiency in program management tools (Asana, Jira, Smartsheet) and data tools (Looker, Snowflake, Google Sheets)
• Excellent communication and stakeholder management skills; comfortable influencing at the Director and VP level
• Bachelor's degree required; fields of study in Business, Technology, Operations, Finance, Law, or a related discipline preferred
• References required (mandatory for L6+ roles)

Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). 

 

Annual base salary range (excluding equity and bonus):$193,970—$228,200 USD

• Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
• Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
• US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
• Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
• Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
  

To apply: https://weworkremotely.com/remote-jobs/coinbase-gfco-program-manager

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most...

Program Lead (Advanced Associate, Customer Service)At Pearson, our purpose is to help people realize the life they imagine through learning. We’re a place where talented people with different viewpoints can...

Squarespace is looking for a Senior Program Manager to support the Commercial Strategy team’s mission to accelerate revenue growth by ensuring the team performs at its best with efficiency. Your responsibilities will include ensuring clear project/program planning, transparent progress tracking, risk mitigation, team process improvements, and efficient and scalable delivery. You will help connect the dots across people and projects, and proactively surface opportunities to go beyond the status quo.

The Commercial Strategy team accelerates revenue growth data-driven strategies that optimize pricing, product monetization, and profitability. We drive alignment across the company to ensure successful execution of various initiatives, partnering with product, business, and engineering teams. You will report to the Director of Commercial Strategy and work hybrid from our NYC office 2-3 days per week.

You’ll Get To…

Project/Program Management

• Build and maintain clear project plans covering scope, milestones, owners, risks, dependencies, and issue tracking.
• Break down silos, surface conflicting priorities, and ensure coordinated execution, including simultaneous launches across multiple product areas.
• Track and communicate project status to stakeholders; own recurring executive-level communications and leadership agenda updates. Use AI tools to synthesize meeting outputs and draft communications at pace.
• Facilitate cross-functional collaboration across Product, Engineering, Analytics, UXR, Tax, Legal, and Finance.
• Manage A/B test pipeline sequencing across concurrent experiments, tracking interdependencies and flagging downstream schedule impacts.

Team Operations & Processes

• Design and implement sustainable processes and playbooks for collaborative, transparent execution, incorporating AI-assisted workflows where they improve speed or quality.
• Identify bottlenecks and inefficiencies in team workflows and drive solutions, including evaluating and piloting AI tools that could meaningfully reduce manual effort.
• Manage the team’s operating rhythm: project lifecycles, planning cycles, goal-setting, team rituals, and leadership updates.
• Hold teams accountable for commitments and remove blockers.
• Establish regular reviews of key pricing levers including foreign currencies, discounts, and optimization opportunities.
• Create and maintain a source of truth for pricing and packaging decisions; drive knowledge-sharing best practices, including AI-assisted documentation to make institutional knowledge more accessible.

Who We’re Looking For

• 5+ years of program or project management experience, driving cross-functional initiatives with stakeholders from diverse disciplines; preference for experience in a SaaS or software environment.
• Strong knowledge of the product development lifecycle; familiarity with Agile, Scrum, and Waterfall methodologies.
• Experience with A/B testing methodologies; working knowledge of statistical and financial analysis and qualitative/quantitative research.
• Track record of bringing structure and predictability to a fast-paced environment with ease in context-switching.
• Ability to influence without authority across functions and levels; exceptional communication and stakeholder management skills.
• Proficiency in Jira, Google Workspace, Excel, Looker, Amplitude, and Statsig (or equivalent A/B testing platforms). Comfortable using AI tools (e.g. Claude, ChatGPT, Gemini) regularly to research, draft, and synthesize; demonstrated ability to evaluate and apply them critically.
• Interest in software products, business strategy, pricing models, and competitive landscape.
• Experience shipping products globally with an understanding of localization and internationalization is a plus.
• Direct experience with online checkout, billing, payment processors, or pricing strategy is preferred.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

Cash Compensation Range: $126,500 - $203,550 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-SN1 #LI-Hybrid

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine’s Best Small Workplaces™ List.

About the Role:

As a Senior Implementation Specialist at Karbon, you’ll serve as the trusted guide for our largest customers, leading them through onboarding, data migration, implementation, and training. You’ll act as the project manager, consultant, and change management coach, ensuring customers achieve rapid time-to-value and long-term success on the Karbon platform.

As a Senior Implementation Specialist, you will…

• Own the customer implementation journey: Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time.
• Communicate across multiple stakeholders: Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability.
• Facilitate structured onboarding: Lead kickoff meetings, consultative process reviews, configuration workshops, and training sessions tailored to firm needs.
• Provide professional guidance: Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact.
• Coach through change management: Help firms prepare their teams for new processes, encouraging adoption and managing resistance.
• Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.
• Identify and mitigate risks: Spot early warning signs of delays or adoption issues and proactively intervene to keep projects on track.
• Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.
• Deliver measurable value: Drive outcomes that demonstrate ROI for customers and set them up for long-term success with Karbon.
• Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.

About You

• You have 3-5+ years of experience in B2B SaaS Implementations
• You have 2+ years of end-to-end technical implementation experience
• You are experienced in project management and comfortable managing multiple customer projects simultaneously.
• You thrive in customer-facing environments, facilitating workshops and executive-level conversations with confidence.
• You have excellent communication and presentation skills, capable of translating technical concepts into clear, actionable steps.
• You are consultative by nature, with the humility to listen and the confidence to challenge firms to rethink their processes.
• You have a strong attention to detail and pride yourself on accuracy and follow-through.
• You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.
• You are resilient and adaptable, thriving in dynamic environments where change is constant.
• You are comfortable working remotely and managing your time independently.

Bonus points if you have:

• Experience in the accounting or tax industry.
• Previous experience with workflow, accounting, or project management software.
• Background in software onboarding or enterprise implementations.
• Knowledge of change management frameworks.
• Experience in a startup or high-growth SaaS environment.
• Deep knowledge and hands-on experience using Karbon.

Why work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines

• Excellent benefits package including:

  • Paid Flexible Time Off with an encouraged 3 weeks use per year
  • Company paid medical for you and eligible spouse/partner and dependents
  • Company paid dental and vision and eligible spouse/partner and dependents
  • Fully company funded short and long term disability
  • Fully company paid life insurance
  • 401(k) with company matching
  • Flexible Spending Account
  • Up to 8 weeks paid parental leave
  • Work-from-home stipend

• Work with (and learn from) an experienced, high-performing team

• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback

• Be part of a fast-growing company that firmly believes in promoting high performers from within

As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.

The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!

The estimated base salary range for this role is:

$95,000—$107,500 USD

Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links.

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you’ve made it this far in the job description but your past experience doesn’t perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Squarespace is looking for a Senior Program Manager to support the Commercial Strategy team’s mission to accelerate revenue growth by ensuring the team performs at its best with efficiency. Your responsibilities will include ensuring clear project/program planning, transparent progress tracking, risk mitigation, team process improvements, and efficient and scalable delivery. You will help connect the dots across people and projects, and proactively surface opportunities to go beyond the status quo.

The Commercial Strategy team accelerates revenue growth data-driven strategies that optimize pricing, product monetization, and profitability. We drive alignment across the company to ensure successful execution of various initiatives, partnering with product, business, and engineering teams. You will report to the Director of Commercial Strategy and work hybrid from our NYC office 2-3 days per week.

You’ll Get To…

Project/Program Management

• Build and maintain clear project plans covering scope, milestones, owners, risks, dependencies, and issue tracking.
• Break down silos, surface conflicting priorities, and ensure coordinated execution, including simultaneous launches across multiple product areas.
• Track and communicate project status to stakeholders; own recurring executive-level communications and leadership agenda updates. Use AI tools to synthesize meeting outputs and draft communications at pace.
• Facilitate cross-functional collaboration across Product, Engineering, Analytics, UXR, Tax, Legal, and Finance.
• Manage A/B test pipeline sequencing across concurrent experiments, tracking interdependencies and flagging downstream schedule impacts.

Team Operations & Processes

• Design and implement sustainable processes and playbooks for collaborative, transparent execution, incorporating AI-assisted workflows where they improve speed or quality.
• Identify bottlenecks and inefficiencies in team workflows and drive solutions, including evaluating and piloting AI tools that could meaningfully reduce manual effort.
• Manage the team’s operating rhythm: project lifecycles, planning cycles, goal-setting, team rituals, and leadership updates.
• Hold teams accountable for commitments and remove blockers.
• Establish regular reviews of key pricing levers including foreign currencies, discounts, and optimization opportunities.
• Create and maintain a source of truth for pricing and packaging decisions; drive knowledge-sharing best practices, including AI-assisted documentation to make institutional knowledge more accessible.

Who We’re Looking For

• 5+ years of program or project management experience, driving cross-functional initiatives with stakeholders from diverse disciplines; preference for experience in a SaaS or software environment.
• Strong knowledge of the product development lifecycle; familiarity with Agile, Scrum, and Waterfall methodologies.
• Experience with A/B testing methodologies; working knowledge of statistical and financial analysis and qualitative/quantitative research.
• Track record of bringing structure and predictability to a fast-paced environment with ease in context-switching.
• Ability to influence without authority across functions and levels; exceptional communication and stakeholder management skills.
• Proficiency in Jira, Google Workspace, Excel, Looker, Amplitude, and Statsig (or equivalent A/B testing platforms). Comfortable using AI tools (e.g. Claude, ChatGPT, Gemini) regularly to research, draft, and synthesize; demonstrated ability to evaluate and apply them critically.
• Interest in software products, business strategy, pricing models, and competitive landscape.
• Experience shipping products globally with an understanding of localization and internationalization is a plus.
• Direct experience with online checkout, billing, payment processors, or pricing strategy is preferred.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

Cash Compensation Range: $126,500 - $203,550 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-SN1 #LI-Hybrid

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine’s Best Small Workplaces™ List.

About the Role:

As a Senior Implementation Specialist at Karbon, you’ll serve as the trusted guide for our largest customers, leading them through onboarding, data migration, implementation, and training. You’ll act as the project manager, consultant, and change management coach, ensuring customers achieve rapid time-to-value and long-term success on the Karbon platform.

As a Senior Implementation Specialist, you will…

• Own the customer implementation journey: Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time.
• Communicate across multiple stakeholders: Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability.
• Facilitate structured onboarding: Lead kickoff meetings, consultative process reviews, configuration workshops, and training sessions tailored to firm needs.
• Provide professional guidance: Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact.
• Coach through change management: Help firms prepare their teams for new processes, encouraging adoption and managing resistance.
• Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.
• Identify and mitigate risks: Spot early warning signs of delays or adoption issues and proactively intervene to keep projects on track.
• Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.
• Deliver measurable value: Drive outcomes that demonstrate ROI for customers and set them up for long-term success with Karbon.
• Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.

About You

• You have 3-5+ years of experience in B2B SaaS Implementations
• You have 2+ years of end-to-end technical implementation experience
• You are experienced in project management and comfortable managing multiple customer projects simultaneously.
• You thrive in customer-facing environments, facilitating workshops and executive-level conversations with confidence.
• You have excellent communication and presentation skills, capable of translating technical concepts into clear, actionable steps.
• You are consultative by nature, with the humility to listen and the confidence to challenge firms to rethink their processes.
• You have a strong attention to detail and pride yourself on accuracy and follow-through.
• You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.
• You are resilient and adaptable, thriving in dynamic environments where change is constant.
• You are comfortable working remotely and managing your time independently.

Bonus points if you have:

• Experience in the accounting or tax industry.
• Previous experience with workflow, accounting, or project management software.
• Background in software onboarding or enterprise implementations.
• Knowledge of change management frameworks.
• Experience in a startup or high-growth SaaS environment.
• Deep knowledge and hands-on experience using Karbon.

Why work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines

• Excellent benefits package including:

  • Paid Flexible Time Off with an encouraged 3 weeks use per year
  • Company paid medical for you and eligible spouse/partner and dependents
  • Company paid dental and vision and eligible spouse/partner and dependents
  • Fully company funded short and long term disability
  • Fully company paid life insurance
  • 401(k) with company matching
  • Flexible Spending Account
  • Up to 8 weeks paid parental leave
  • Work-from-home stipend

• Work with (and learn from) an experienced, high-performing team

• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback

• Be part of a fast-growing company that firmly believes in promoting high performers from within

As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.

The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!

The estimated base salary range for this role is:

$95,000—$107,500 USD

Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links.

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you’ve made it this far in the job description but your past experience doesn’t perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Company DescriptionPSI is a leading Contract Research Organization with more than 30 years in the industry offering a perfect balance between stability and innovation to both clients and employees. We...

MongoDB is hiring a Senior Manager, M&A Integration to help build and run the operational backbone for how MongoDB integrates its acquisitions, translating each deal thesis into a durable business outcome.

As the Senior Manager, M&A Integration, you’ll help ensure acquisitions are integrated successfully and that the value outlined in each deal is realized. You may provide input during diligence to help flag integration risks, and you will lead integration planning and execution from LOI through post-close for assigned deals, reporting to the Chief of Staff to the CFO and partnering closely with our Corporate Development team. You’ll coordinate across every functional team involved in a deal — Legal, HR, Finance & Accounting, IT, Go-to-Market, Marketing, and Product & Technology. You and the Chief of Staff together will support the Integration Management Office (IMO): defining workstreams, building the master integration plan, and supporting governance cadence for each deal.

This is a hands-on execution role with real ownership of individual deal integrations. You’ll help build out MongoDB’s integration playbook – standard plans, checklists, templates – turning deal-by-deal efforts into more consistent, repeatable practices alongside the Chief of Staff.

This role is ideal for someone who has led M&A integration workstreams before and knows how to bring structure to the ambiguity of a newly closed deal. You know how to drive cross-functional execution without formal authority, operate with autonomy within a defined framework, move fluidly between Day 1 planning, synergy tracking, and status reporting, and take ownership of outcomes rather than waiting to be told what to do. This role may flex across multiple concurrent deals depending on the pace of acquisitions.

This role can be based in New York City, Austin, or Palo Alto for our hybrid working model or remotely in the United States.

What You’ll Do

Integration Strategy & Planning

• Partner with Corporate Development from LOI onward to translate the deal thesis into clear integration goals, success criteria, and a high-level operating model for each transaction
• Build and maintain MongoDB’s integration playbook — standard plans, Day 1/Day 100 checklists, communications templates, and KPI frameworks — refining it deal by deal alongside the Chief of Staff
• Support governance for each transaction, including defined workstreams, a master integration plan, and clear DRIs (Directly Responsible Individuals) by function

Cross-Functional Execution (Integration Management Office)

• Serve as the day-to-day integration lead for assigned deals, supporting the governance cadence (standups, cross-functional reviews, status updates) and holding business owners across Legal, HR, Finance & Accounting, IT, Go-to-Market, Marketing, and Product & Technology accountable to plan
• Manage dependencies and risks across workstreams, help facilitate decisions and trade-offs across teams, and escalate material issues to the Chief of Staff and Corporate Development
• Own Day 1 and Day 100 readiness for assigned transactions, prioritizing across concurrent deals as needed

People & Change Management

• Partner closely with HR on Day 1 planning, org design and role mapping, and retention and engagement plans for critical acquired talent
• Track talent risk indicators — attrition, engagement, manager feedback — and flag concerns and recommended interventions to protect the acquired team’s strengths
• Serve as a steady point of contact for acquired employees during transition, helping them navigate MongoDB and connect with the right stakeholders

Reporting & Synergy Realization

• Track integration KPIs per deal and partner with Corp Dev and FP&A to tie progress back to the original deal thesis and financial model, calling out variance and recommended course corrections
• Maintain a deal-level view of status, risks, and interdependencies, and support the Chief of Staff in maintaining a portfolio-level view across active integrations
• Present integration status and progress for assigned deals, in partnership with the Chief of Staff, to relevant stakeholders

Process Support

• Build and maintain MongoDB’s integration toolkit — standard plans, checklists, templates, and KPI libraries
• Engage early in the deal lifecycle to assess integration complexity and risk, and highlight integration implications during evaluation and negotiation
• Use AI-enabled tools to help standardize and scale playbooks, trackers, and governance templates for future transactions
• Contribute to retrospectives after major integrations and help incorporate lessons learned

Qualifications

• Bachelor’s degree required with a minimum of 8 years of progressive professional experience, including at least 5 years leading or directly supporting M&A integration, post-merger integration consulting, corporate development integration, or complex cross-functional transformation programs. Experience within a technology or software organization is strongly preferred
• Experience owning integration workstreams or full integrations for individual deals, with clear accountability from planning through post-close execution
• Experience partnering with Corporate Development from LOI through close
• Experience across deal types, including product and talent tuck-ins
• Strong program management discipline — structured planning, risk and dependency management, and clear, concise communication of status, trade-offs, and recommendations
• Comfort operating cross-functionally and presenting status to senior stakeholders, with autonomy within a defined framework
• Cross-functional depth across Legal, HR, IT, Finance & Accounting, Go-to-Market, Marketing, and Product & Technology, including experience managing sensitive situations with acquired leaders and employees
• Change management experience — comfortable with the people and cultural side of integration, not just process and systems
• High-ownership, low-ego operator who thrives in ambiguous, deal-driven environments
• Highly trustworthy — you exercise sound judgment and discretion working on confidential transactions

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 3273516929

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$95,000—$187,000 USD

 Sr. Sales Enablement Program ManagerOverviewThis role owns a portfolio of global sales enablement programs, translating strategy into high-impact learning experiences, live and on-demand, for our internal sales teams. It sits...

About CookUnity:

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

The role:

If you’re looking for a role where you manage at a distance and review decks, this is not it. If you want to own a program that will grow from $5M to $10M+ ARR this year, and leave it more structured than you found it, keep reading.

CookUnity’s Smart Fridge program is scaling from ~$5M to $10M+ ARR in H2 2026: a standalone business within CookUnity with its own unit economics, client verticals, and operational complexity. That means 80-100 new unit deployments across office, factory, and real estate accounts, a full product upgrade rollout across the existing fleet, and building the infrastructure that makes all of it repeatable.

The model is proven. The question is whether expansion can become systematic rather than bespoke. The bottleneck is no longer sales; it’s ops readiness, installation speed, and launch quality. That’s what this role exists to solve.

This is a player-coach position and for a project management expert. You’ll lead the full launch function end-to-end and still get into the field when it matters. The systems you build here will eventually let you step back, but right now, you need to build them while running.

What You Own:

Operational Readiness

Before a fridge goes live, everything upstream has to be right. This function owns the full build layer, from signed contract to a fridge that is ready to operate on day one.

• Translate sales commitments into executable launch plans with confirmed timelines and sequencing
• Conduct site assessments and confirm readiness before any equipment moves
• Manage equipment procurement, inventory staging, and 3PL logistics across every active market
• Build and maintain a reliable network of installation and maintenance vendors in every metro we operate in
• Configure systems, integrations, and device setup ahead of go-live
• Ensure warehouse and storage capacity scales ahead of deployment volume, not behind it
• Own the master launch calendar across all active and pipeline locations
• Track launch performance: on-time rate, cost vs. budget, escalation rate per launch

Launch & Engagement

Once a fridge is live, the work is just beginning. This function owns the activate layer and everything that determines whether a new unit actually performs. In the near term, you will run this function directly while building the model that makes it scalable and delegable.

• Own the onsite launch experience from day one
• Drive user onboarding and build adoption within the first 30 days
• Monitor early engagement signals and intervene before a location goes cold
• Execute re-engagement activations when penetration rates dip
• Maintain the field feedback loop that surfaces menu, ops, and product insights back into the business
• Map the customer journey by vertical (office, factory, real estate) and ensure the launch model is calibrated accordingly
• Own and continuously improve the national launch playbook; it should be a living document, not a one-time deliverable

Product Upgrade Rollout

In parallel with new deployments, you will personally lead two concurrent upgrade rollouts across the existing active fleet:

• Computer Vision: Coordinate with Tech on hardware/software deployment, testing protocols, and fleet-wide rollout sequencing. 100% of active units upgraded and operationalized by end of September 2026, with zero disruption to active locations
• Shelf Pusher & Branding V2: Own the physical installation and ops integration across the fleet, including updated SOPs for drivers and hub staff, with clean handoffs that don’t create downstream ops debt

Cross-Functional Accountability

• Sales: Enforce launch sequencing discipline and manage timeline expectations before commitments are made externally
• Logistics: Drive 3PL readiness and new market infrastructure ahead of launch commitments
• Tech: Active driver on system configuration, integration testing, and launch-blocking issues, not a passive stakeholder
• Finance: Align on capex tracking, PO approval flow, and cost visibility across the launch portfolio

Qualifications:

• 6-10 years in operations, field services, retail expansion, or consumer-facing launch functions
• Genuinely hands-on; comfortable doing the work yourself, not just directing others
• Proven track record managing concurrent hardware or physical infrastructure rollouts across multiple sites
• Experience scaling operational functions into repeatable, autonomous engines
• Strong financial fluency: budget ownership, cost-per-unit tracking, capex management
• Comfortable in ambiguity; bias toward action over analysis paralysis
• Sharp cross-functional instincts; able to drive alignment across Sales, Tech, Logistics, and Finance without formal authority
• Willingness to travel for launch oversight, market builds, and field audits
• Experience building operational playbooks from scratch, not just executing existing ones
• Background in food, hospitality, retail, or workplace experience preferred

Preferred requirements:

• Fluent in Spanish (preferred but not mandatory)

Benefits

🩺  Health Insurance coverage

🌅 401k Plan

🌟 Eligible for a bi-annual performance bonus

⛱ PTO

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Compensation

All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Pay Range for this position

$90,000—$105,000 USD

If you’re interested in this role, please submit your application, and if we think you might be a fit, we’ll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

A quick note for all candidates

We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:

• Apply only through our official channels.All open roles are listed on our official careers page: careers.cookunity.com
• Our recruiters are real people — and easy to verify.You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
• We only communicate through official CookUnity channels.That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.
• We’ll never ask for payment or personal financial details.If anyone does, please don’t share any information and let us know right away.

If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.

Headquarters: San Francisco, CA; Remote - US

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Work is being redesigned, and Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them. Professional Services is where that redesign happens.

The Technical Project Manager runs delivery on our most complex engagements. This is not a coordination role; it's a technical delivery lead position with accountability across an Airtable PS team, external development partners, and enterprise customer stakeholders, all moving toward shared milestones across different cadences, compliance requirements, and organizational dynamics. You sequence the work, hold the relationships, and make real-time decisions when plans meet reality.

What you'll do

• Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome from kickoff through go-live and beyond.
• Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
• Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.
• Make technical sequencing decisions when platform constraints, compliance requirements, or partner dependencies force tradeoffs.
• Guide customers through AI workflow transformation, helping them move from human-run processes to AI-augmented and agent-assisted operations, and managing the organizational dynamics that come with it.
• Use AI tools actively in your own delivery operations: status reporting, risk synthesis, documentation, and stakeholder communication. You don't just manage teams using AI; you use it yourself.
• Manage scope formally: track change requests, assess impact on timeline and budget, and run the change order process when the engagement evolves beyond the original SOW.
• Sequence work across Agile sprint cycles and Waterfall delivery milestones depending on what the engagement demands, and shift the model when reality requires it.
• Hold external partners accountable across organizational boundaries, by relationship and clarity, not authority.
• Coordinate compliance, security, access management, and third-party approvals in regulated enterprise environments.
• Keep executive stakeholders accurately informed without requiring them to understand the technical details.
• Work directly in Airtable as an operational tool; hands-on platform fluency is required.

Who you are

• You have delivered technical programs for external customers in a professional services or consulting context, not just managed internal projects. You've run steering committees, managed scope conversations, and owned customer outcomes with real accountability.
• 5+ years managing technical delivery in complex, multi-stakeholder environments, with accountability for outcomes across teams you don't directly control. You lead through influence and clarity, not organizational authority.
• You are genuinely fluent with AI tools, not aspirationally. You use AI in your daily delivery workflow, have an informed perspective on where agentic systems create leverage and where they introduce risk, and can help customers navigate both.
• You have worked directly in Airtable or a comparable platform, not managed people who do. You understand how components interact, identify dependency and sequencing issues by looking at the system, and build the tools your team uses to run delivery operations.
• PMP or equivalent PMO certification. You know formal project management methodology and apply it as the structure that keeps complex engagements from quietly going off course.
• You operate fluidly across Agile and Waterfall. You know which model fits the engagement and can run both without defaulting to whichever is more comfortable.
• When plans break, you create order. You don't wait for someone else to lead.
• Delivered in enterprise environments with real compliance, security, and access management requirements. You plan around constraints, not past them.
• Track record of coordinating delivery across organizational boundaries: external partners, customer teams, or both.
• You communicate across the full room: executive-ready updates for C-level stakeholders, direct technical direction for delivery teams, and clear framing for the business SMEs whose work is changing.

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

#LI-Remote

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is:$179,500—$221,500 USDFor all other work locations (including remote), the on-target earnings range for this role is:$162,000—$199,800 USD

Please see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking here.

For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process.

Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@airtable.com. Learn more about avoiding job scams here.

To apply: https://weworkremotely.com/remote-jobs/airtable-program-manager-professional-services-west

Headquarters: New York, NY; Remote - US

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Work is being redesigned, and Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them. Professional Services is where that redesign happens.

The Technical Project Manager runs delivery on our most complex engagements. This is not a coordination role; it's a technical delivery lead position with accountability across an Airtable PS team, external development partners, and enterprise customer stakeholders, all moving toward shared milestones across different cadences, compliance requirements, and organizational dynamics. You sequence the work, hold the relationships, and make real-time decisions when plans meet reality.

What you'll do

• Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome from kickoff through go-live and beyond.
• Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
• Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.
• Make technical sequencing decisions when platform constraints, compliance requirements, or partner dependencies force tradeoffs.
• Guide customers through AI workflow transformation, helping them move from human-run processes to AI-augmented and agent-assisted operations, and managing the organizational dynamics that come with it.
• Use AI tools actively in your own delivery operations: status reporting, risk synthesis, documentation, and stakeholder communication. You don't just manage teams using AI; you use it yourself.
• Manage scope formally: track change requests, assess impact on timeline and budget, and run the change order process when the engagement evolves beyond the original SOW.
• Sequence work across Agile sprint cycles and Waterfall delivery milestones depending on what the engagement demands, and shift the model when reality requires it.
• Hold external partners accountable across organizational boundaries, by relationship and clarity, not authority.
• Coordinate compliance, security, access management, and third-party approvals in regulated enterprise environments.
• Keep executive stakeholders accurately informed without requiring them to understand the technical details.
• Work directly in Airtable as an operational tool; hands-on platform fluency is required.

Who you are

• You have delivered technical programs for external customers in a professional services or consulting context, not just managed internal projects. You've run steering committees, managed scope conversations, and owned customer outcomes with real accountability.
• 5+ years managing technical delivery in complex, multi-stakeholder environments, with accountability for outcomes across teams you don't directly control. You lead through influence and clarity, not organizational authority.
• You are genuinely fluent with AI tools, not aspirationally. You use AI in your daily delivery workflow, have an informed perspective on where agentic systems create leverage and where they introduce risk, and can help customers navigate both.
• You have worked directly in Airtable or a comparable platform, not managed people who do. You understand how components interact, identify dependency and sequencing issues by looking at the system, and build the tools your team uses to run delivery operations.
• PMP or equivalent PMO certification. You know formal project management methodology and apply it as the structure that keeps complex engagements from quietly going off course.
• You operate fluidly across Agile and Waterfall. You know which model fits the engagement and can run both without defaulting to whichever is more comfortable.
• When plans break, you create order. You don't wait for someone else to lead.
• Delivered in enterprise environments with real compliance, security, and access management requirements. You plan around constraints, not past them.
• Track record of coordinating delivery across organizational boundaries: external partners, customer teams, or both.
• You communicate across the full room: executive-ready updates for C-level stakeholders, direct technical direction for delivery teams, and clear framing for the business SMEs whose work is changing.

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

#LI-Remote

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is:$179,500—$221,500 USDFor all other work locations (including remote), the on-target earnings range for this role is:$162,000—$199,800 USD

Please see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking here.

For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process.

Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@airtable.com. Learn more about avoiding job scams here.

To apply: https://weworkremotely.com/remote-jobs/airtable-program-manager-professional-services-east

THIS IS A FULLTIME EMPLOYMENT OPPORTUNITY

Position Summary:

Tidal Basin is seeking an experienced Project Manager to lead the delivery of disaster recovery and survivor assistance programs nationwide. The Project Manager will be responsible for the overall management, administration, and successful execution of disaster recovery projects, including Disaster Case Management Programs (DCMP), Individual Assistance (IA) programs, housing recovery initiatives, and other federally and state-funded recovery efforts.

The Project Manager serves as the primary point of contact for clients and is responsible for managing project staffing, budgets, schedules, performance metrics, and contractual requirements. This position requires strong organizational skills, extensive experience managing disaster recovery operations, and a demonstrated ability to oversee complex programs in dynamic environments.

Job Duties and Responsibilities include:

Project Leadership & Execution

• Provide overall project management for disaster recovery and survivor assistance programs.
• Lead project implementation and operational execution activities.
• Develop and implement project plans, timelines, and resource strategies
• Oversee daily operations to ensure alignment with client objectives and contract requirements
• Manage risks, identify operational challenges, and suggest corrective actions to maintain project success.
• Assist with business development and participate in proposal support with technical writing, and subject matter expertise to support growth initiatives.

Client & Stakeholder Management

• Serve as the primary liaison between Tidal Basin, clients, government agencies, subcontractors, and other stakeholders.
• Foster collaboration among project teams, clients, community partners, and stakeholders.
• Facilitate meetings, briefings, and status updates with leadership and partners
• Build and maintain strong working relationships with internal and external stakeholders, including state, local parties, subcontractors, and community partners to support long-term engagement

Program Compliance & Oversight

• Ensure compliance with federal, state, local, and contractual requirements.
• Provide technical assistance and subject matter expertise to ensure compliance with FEMA programs (e.g. PA, IA, Mitigation)
• Interpret and apply federal regulations including 2 CFR Part 200 and applicable state/local policies
• Develop federal grant applications (FEMA Project Worksheets) for all Categories of Work, provide reviews and quality assurance as to damage descriptions, scope of work, cost estimates, and general content
• Oversee documentation, reporting, and audit readiness

Team Leadership

• Develop and maintain staffing plans and manage project personnel to meet operational requirements.
• Monitor project performance, key performance indicators, and contract deliverables to ensure compliance with client expectations and contractual obligations.
• Make recommendations to improve performance and ensure quality of programs
• Perform coaching, performance oversight, and guidance to team members
• Ensure health and safety guidelines are established and followed
• Ensure completion of required training

Financial & Operational Management

• Manage project budgets, financial performance, forecasting, invoicing support, and resource allocation to ensure successful project delivery.
• Review invoices, timesheets, expense reports, and financial reports for accuracy and compliance
• Ensure efficient utilization of resources and adherence to contract terms and internal procedures
• Reporting & Documentation
• Prepare and deliver project reports, briefings, forecasts, and executive-level presentations.
• Ensure accurate and timely submission of deliverables
• Maintain organized project documentation to support audits and closeout
• Prepare Project Management Plan and update as needed
• Perform other duties as assigned.

Education and Experience:

• Bachelor’s degree in Emergency Management, Public Administration, Business, Engineering/Construction Management, or related field preferred.
• Minimum of five (5) years of experience serving in a Project Manager, Program Manager, or equivalent leadership role overseeing disaster recovery programs.
• Minimum of five (5) years of experience managing FEMA Individual Assistance (IA) programs, Disaster Case Management Programs (DCMP), or similar disaster survivor assistance and recovery initiatives.
• Demonstrated experience managing large-scale recovery programs or projects
• Strong knowledge and experience of FEMA programs, policies, and procedures
• Experience with federal grant management and compliance requirements
• Proven ability to lead teams in fast-paced, high-pressure environments
• PMP (Project Management Professional) certification preferred

Preferred Qualifications:

• Experience managing large-scale disaster recovery operations following federally declared disasters.
• Familiarity with FEMA Individual Assistance programs, Disaster Case Management principles, Non-Congregate Sheltering (NCS), Transitional Sheltering Assistance (TSA), housing recovery programs, and long-term recovery operations.
• PMP, CEM, or other relevant professional certifications preferred.

Physical Demands/Work Environment:

• Deployment required: Travel to disaster-impacted areas with extended stays as needed to meet operational requirements.
• Ability to work extended hours, evenings, weekends, and holidays as operational needs require.
• Fast-paced and dynamic disaster recovery environment supporting communities impacted by disasters.
• Extended periods of sitting, standing, walking and working on a computer
• Ability to lift up to 25 lbs. as needed

Job Description Disclaimer

This position description incorporates the job’s core responsibilities. It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Upon hire, secondary employment and other employment restrictions must be disclosed and approved.

Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, which includes Tidal Basin Government Consulting, are an Equal Employment Opportunity Employer.

Consultant, Senior Program Manager

DescriptionOur client is seeking a highly experienced senior program manager to serve as the client-side lead on program execution, partnering closely with an external management consulting firm to drive delivery of an organizational redesign initiative and AI tool implementation. The role is accountable for the successful coordination of multiple workstreams in this strategic initiative. This transformational program is highly visible in this fast-paced organization.

This role requires a leader with deep project management expertise with experience in highly sensitive and confidential organizational redesign efforts. This role will work closely with our client to support the people change, along with upcoming AI technology implementation. Discretion is critical.

This program manager will also complete weekly and monthly status and progress reporting as defined by the client and provide regular communication to the executive team.

Primary duties include:

• Validate project scope and tasks as defined in the previous phase.
• Oversee organizational design initiatives and support implementation of organizational change.
• Prepare and deliver weekly and monthly status reports to leadership and key stakeholders.
• Present program updates, risks, and outcomes to C-suite executives.
• Leverage AI and automation tools to improve program efficiency and reporting.
• Support change management efforts, ensuring smooth adoption across impacted teams.
• Classic project management deliverables including:
  • Plan and manage the project lifecycle – Define scope, timeline, budget, and resource needs; build and maintain the project plan from kickoff through go-live and post-implementation support.
  • Coordinate cross-functional teams and vendors – Align IT, business stakeholders, and third-party vendors/consultants, ensuring roles, dependencies, and deliverables are clearly understood and on track.
  • Manage risks and issues – Proactively identify implementation risks (technical, resourcing, timeline, adoption), track issues to resolution, and escalate blockers to leadership when needed.
  • Drive stakeholder communication and reporting – Provide regular status updates, dashboards, and executive-level summaries to keep sponsors and leadership informed on progress, budget, and milestones. Facilitate meetings to ensure progress and decision making.
  • Oversee testing, training, and change management – Ensure the solution is properly tested, end users are trained, and organizational change (process updates, communication plans) supports successful adoption.

Required Qualifications

• Proven experience as a Senior Project or Program Manager within large-scale organizational transformation efforts - multiple project references required.
• Demonstrated experience with organizational design and change implementation.
• Familiarity with AI and automation tools in a project/program management context.
• Knowledge of project management methodologies deployed in large organizations.
• Willingness to work early or late on occasion to support program deadlines.
• Excellent communication and documentation skills.
• Strong executive presence with experience presenting to C-suite audiences.
• Proficiency with various project management tools.
• Excellent communication and stakeholder management skills.
• Highly collaborative with a team mindset working with cross-functional teams across all levels.

Preferred Qualifications

• Industry experience in Consumer-Packaged Goods (CPG) experience is strongly preferred.
• Change management experience/certification preferred.
• Experience with Smartsheet is preferred.
• Experience with Workday is preferred.
• Experience in implementing AI automation tools is preferred.
• Willingness to commute to East Coast for key client meetings.

LocationPrimarily Remote*Planned Duration08/15/2026 – 02/15/2026 with the possibility of extensionsOther LogisticsAvailable during standard working hours of M-F, 8:00 – 5:00 Eastern Time Zone

Must be on video for all remote calls, business casual attire

*May be asked to travel onsite for kickoff meeting or on occasion to meet with client team on East Coast.

COMPENSATION

• This position has the option of being a full-time employee with benefits eligibility, or a 1099 contract position. Total compensation is negotiable and will be based on a permanent or contract arrangement. Benefits can include health, dental, vision, disability, and life insurance, a 401(k) program with a company match, plus paid vacation and sick time.

The best CMMS for healthcare maintenance professionals.

Senior Implementation Specialist

About us:

At FSI, you’ll join a team of passionate professionals dedicated to empowering efficient and safe hospital operations. FSI supports over 400 million ft of hospital space every year to run transformative, intelligent hospital maintenance operations. FSI is the most comprehensive computerized maintenance management software (CMMS) provider for healthcare, and we’re proud to serve over 1,000 hospitals with some of the largest networks in the country – including Atrium Health, UPMC, Yale New Haven, SSM Health, UNC Health, and many others. We work directly with our customers to build customized modern technology that fits their complex needs. In 2020, FSI received significant investments to grow and expand on the foundation established since the company began in 2002. We believe our most exciting chapter is just beginning, and we’re looking for talent that wants to make an impact. If you’re looking for a fast-paced, innovative community with a team focused on collaboration and empowerment through technology, we encourage you to get in touch.

Your role:

The Senior Implementation Specialist ensures the successful delivery of ancillary application implementations by working closely with customers, Implementation Project Managers, and internal teams. This role is execution-focused and centers on translating approved designs and requirements into accurately configured, tested, and deployable solutions. The Senior Implementation Specialist owns the data quality and readiness within assigned projects and serves as a key contributor to on-time, high-quality customer go-lives.

Your responsibilities:

• Lead customer discovery sessions to gather, clarify, and document data migration requirements including current state, transformative work and loading.
• Serve as the main point of contact, conducting meetings and providing updates throughout the onboarding process.
• Own the full customer data migration lifecycle: source system analysis, data mapping, extraction, cleansing, transformation, loading, validation, and reconciliation.
• Work with customers to profile legacy data, define mapping specifications, and resolve data quality issues prior to conversion.
• Perform hands-on quality assurance testing after data migration, integrations, data moves or segmentation splits/combinations to ensure solutions meet defined requirements prior to go-live.
• Establish repeatable AI implementation patterns, accelerators, and best practices for reuse across the Professional Services organization.
• Practical experience implementing or configuring AI/ML-enabled features, such as intelligent automation, document processing, or LLM-based workflows.
• Other job duties as assigned

What you’ll bring to the team:

• A passion for improving healthcare through technology
• Healthcare Industry experience preferred
• Practical experience implementing or configuring AI/ML-enabled features, such as intelligent automation, document processing, or LLM-based workflows.
• Ability to work across various stakeholders including Users, Engineering, Quality Assurance, and Product Management
• Ability to triage & prioritize support requests against multiple projects with a focus on customer satisfaction.
• 5–7 years of experience in SaaS management, professional services consulting, or enterprise software delivery.
• Demonstrated ability to manage multiple concurrent customer projects with competing deadlines.
• Excellent communication, leadership, and problem-solving skills.

Work location:

Remote. Travel will be required.

Compensation:

FSI offers a competitive compensation package aligned with market data, internal role leveling, and individual experience.  The starting salary is expected to fall within the range of $75,000 – $90,000.

Our values:

• Customer inspired.
• Solutions-first.
• One team.
• Impactful experts.

We look forward to hearing from you!

Don’t meet all the requirements? We’re all on a journey to learn constantly and have areas to develop. If you bring some of the above skills to the table and are still developing in others - APPLY ANYWAY! Learning and experience isn’t a one-way path, if you believe you have the background needed to make an impact in this role, we’d love to hear from you.

FSI is an Equal Opportunity Employer:

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life are key to our success as a company. ​