ABOUT THE OPPORTUNITY

Xsolla is seeking a Head of Underwriting to serve as the fund’s senior credit authority alongside the Chief Credit Officer. You will design the underwriting framework from a clean sheet, lead the underwriting and structuring of the fund’s first facilities, and stand in front of LPs as living proof that the fund underwrites to institutional standards.

This is a builder’s mandate. You will codify how this fund underwrites — the credit playbook, standards, templates, and documentation that make the process repeatable and defensible — and, as the team grows, mentor the junior credit hires who operate it.

The role reports directly to Stan Rudoi, Chief Credit Officer and Head of the Xsolla Credit Fund, and sits on the fund’s credit committee.

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios, underwritten with a data advantage no traditional lender has: Xsolla’s own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).

For more information, visit xsolla.com.

Responsibilities

Underwriting Framework and Credit Policy

• Design the fund’s underwriting framework from scratch: credit policy, underwriting standards, rating and scoring methodology, credit memo templates, and approval workflows — built for LP diligence from day one.
• Build the data edge into the process: integrate Xsolla’s payments telemetry and game-revenue data into underwriting as a durable information advantage.

Deal Underwriting and Structuring

• Lead the underwriting of lending facilities to game studios and gaming businesses: financial analysis, revenue durability, downside cases, and recovery analysis.
• Structure facilities: term loans, revolvers, royalty- and revenue-based structures — including covenants, collateral packages, borrowing bases, and pricing.
• Draft and negotiate term sheets and credit documentation with borrowers alongside external counsel.

Credit Committee and Governance

• Stand up and run the credit committee process: present transactions, document decisions, and maintain an audit trail that stands up to LP and auditor scrutiny.
• Establish portfolio monitoring: watchlist discipline, covenant tracking, and a workout playbook as the portfolio builds.

LP Diligence and Fundraising Support

• Be the credit face of the fund: appear in fund materials and LP meetings as the fund’s credit authority; own underwriting answers in LP due diligence.
• Support capital formation: help shape the fund’s risk-return narrative, portfolio construction guidelines, and track-record presentation.

Credit Playbook and Team Building

• Codify the credit playbook: standards, templates, and documentation that make the fund’s underwriting repeatable and audit-ready.
• Build the bench: as the fund scales, hire and mentor the junior credit team — analysts, associates, and in time a portfolio/risk officer.

Qualifications and Skills

Experience

• 7+ years in private credit, direct lending, specialty finance, or leveraged finance, with personal responsibility for underwriting and closing institutional credit transactions.
• Experience at an early-stage or first-time credit fund — credit policy written from scratch, LPA input, first LP diligence — is strongly preferred. You have seen what a fund needs before it has infrastructure.
• Lending against media, IP, royalties, recurring digital revenue, or gaming businesses is a strong plus.
• A track record you can walk LPs through: deals underwritten, structures used, and how they performed — including the ones that went wrong and what you did about it.

Skills and Competencies

• Deep fluency in credit analysis, financial modeling, covenant design, collateral structures, and credit documentation.
• The gravitas to sit across from LPs, investment committees, and founders — and the judgment to say no to a deal.
• Enjoys mentoring junior team members and building a strong credit culture as the team grows.
• Comfort operating in a lean, fast-moving team where you build the machine you then operate.

Education and Credentials

• A bachelor’s degree in finance, economics, business, or a related field; an MBA and/or a CFA charter is preferred.

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Equal Employment Opportunity Statement

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration

For the Head of Underwriting – Credit Fundposition, we will conduct a background check that may include the following:

• Criminal history check
• Employment verification
• Education verification
• Credit history check

Relevance to Job Responsibilities

The background check is relevant to this position because of the following role responsibilities:

• Handling sensitive financial information and supporting fund analytics, financial models, and deal data
• Accessing confidential company data
• Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for a proactive Collections Specialist to manage our accounts receivable lifecycle and drive timely payment resolution. Leveraging HighRadius, you will analyze aging reports, perform complex account reconciliations, and resolve billing disputes by partnering with our Sales, Billing, and Finance teams.

The ideal candidate is a strategic communicator who balances a customer-centric approach with a firm commitment to maximizing cash flow and maintaining meticulous financial documentation. We are looking for a detail-oriented problem solver who thrives on month-end reporting and cross-functional collaboration to join our team.

WHAT YOU’LL DO:

• Manage the collections process for customer accounts, including proactive outreach on past-due balances and resolution of payment issues
• Monitor aging reports and work to reduce outstanding accounts receivable through timely follow-up and account analysis
• Utilize HighRadius and internal systems to manage collections activity, customer communications, payment tracking, disputes, and account reconciliations
• Partner with Billing, Sales, Customer Success, and Finance teams to resolve customer concerns and billing discrepancies
• Review and reconcile customer accounts, including unapplied payments, credits, disputes, and short payments
• Support bad debt reduction efforts by identifying and escalating high-risk accounts appropriately
• Maintain accurate documentation of customer interactions, payment commitments, and account status updates
• Prepare and distribute aging analysis, collections reporting, bad debt summaries, and account status updates to leadership as needed
• Assist with month-end activities and reporting related to collections and accounts receivable
• Provide professional and customer-focused communication while driving timely payment resolution
• Escalate priority accounts, bankruptcy risks, legal concerns, or collection challenges to leadership appropriately

WHAT YOU’LL BRING:

• Bachelor’s degree
• Experience in full-cycle collections and accounts receivable required
• Experience working with HighRadius, NetSuite, Salesforce, or other ERP/collections platforms preferred
• Strong understanding of aging reports, bad debt management, cash application, account reconciliation, and collections best practices
• Ability to analyze customer accounts and identify root causes of delinquency or payment discrepancies
• Strong Excel and reporting skills, including the ability to analyze large sets of financial data
• Excellent verbal and written communication skills with the ability to professionally manage difficult customer conversations
• Highly organized and extremely detail oriented with strong follow-through skills
• Ability to multitask and prioritize effectively in a fast-paced environment
• Ability to collaborate cross-functionally and build relationships across departments
• Strong problem-solving and critical-thinking abilities
• Consistently delivers results with integrity, professionalism, accountability, and sound judgment
• Maintains stable performance under pressure while handling sensitive customer and financial situations with tact and professionalism
• Self-motivated with the ability to work independently while also contributing positively to a team environment

$50,000 - $54,000 a year

Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

WHAT YOU SHOULD KNOW ABOUT US:

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers

• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses

• We openly accept others as they are and build strong partnerships based on trust

• Teamwork and collaboration is key to help our colleagues and customers solve their challenges

• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:

• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

A GLOBAL COMPANY WITH A LOCAL PRESENCE:

• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.

• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.

• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.

• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

RELAX, WE’VE GOT YOU COVERED:

• Employees can expect a robust benefits package, including health and dental and 401k with company match

AND BEYOND…

• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays

• Up to 4 weeks paid bonding leave

• Tuition reimbursement

• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!

• 24⁄7 access to virtual medical care with Teladoc

• Quarterly awards based on peer nominations

• Regional discounts and perks

• Opportunities to participate in charitable events and give back to the community

GROW WITH US:

• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth

• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!

• Our employees have access to extensive video libraries for soft skill and role specific training available 24⁄7 and live trainings are provided throughout the year

JOIN OUR WINNING TEAM!

• 10 Time winner of Best Place to Work in New Jersey by NJBiz!

• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine

• Recently named one of The Software Report’s 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Financial Analyst

Prime Matter Labs

Remote / Hybrid (preferred, based in Long Island City, NY)

Direct Hire

WHO WE ARE:

Prime Matter Labs is an established cosmetics and personal care manufacturer with over 40 years of experience formulating, compounding, and filling products for some of the most respected brands in the world.

We exist to bring better products to the world by empowering our customers to bring their ideas to life. We strive to be their most valuable partner, delivering a level of efficiency, service, and support unmatched in the industry.

Starting in 2020, in partnership with Monogram Capital Partners, we embarked on a bold new vision to be the leading product development and production partner in the country for emerging and established brands.  To realize that vision, we are investing at an unprecedented level in new technology, processes, and plans that will completely rethink the way brands view and interact with their manufacturer.  Come help us build the future of the personal care and beauty landscape, one partnership at a time.

JOB SUMMARY:

This Senior Financial Analyst role is a chance to help build the FP&A function of a profitable, growing business at an inflection point.  Reporting to the Director of FP&A, this role will assist with financial planning, forecasting, reporting, and strategic analysis across the business.  The ideal candidate is both analytical and operational, capable of building scalable FP&A infrastructure while also delivering insights that drive growth and profitability.

KEY RESPONSIBILITIES:

• Support the monthly FP&A close process, P&L, balance sheet, reporting package, and variance commentary, delivered to senior leadership and PE ownership.
• Build and maintain complex Excel-based financial models that drive forecast accuracy and real decisions.
• Develop KPI metrics that business partners find value in; focused on actionable insights over reporting volume.
• Partner with operations and supply chain to maintain standard costing, analyze manufacturing variances, and drive margin improvement.
• Play a key role in our DOSS ERP implementation, helping shape how finance operates after go-live.
• Help analyze manufacturing performance, inventory, labor, absorption, standard costing, and operational KPIs to identify opportunities to improve margins and cash flow
• Leverage AI to identify opportunities for automation, process optimization, and value-added analysis.
• Lead financial analysis on strategic initiatives such as pricing, new product launches, capex business cases, and M&A diligence.

QUALIFICATIONS:

• 2-5 years of FP&A, corporate finance, or consulting experience.  Manufacturing background is a plus, not a must.

• Strong command of monthly close, financial reporting, budgeting, and forecasting.

• Expert-level Excel; experience building models from scratch, not just maintaining them.

• 2+ years working in an ERP environment (SAP, Oracle, Sage or similar).

• Working knowledge of GAAP and interaction between the three financial statements.

• Bachelor’s degree in Finance, Accounting, Economics, or a related field. MBA, CPA, or CFA progress is a plus.

• Builder’s instincts; you thrive in fast-paced, ambiguous environments and want to create structure, not inherit it.

COMPENSATION & BENEFITS:

• Base salary $75K-$95K + 10% target annual bonus
• Health, dental, and vision benefits
• 401K program with 5% company match
• Flexible Time Off policy
• Ten paid holidays (including Good Friday and Juneteenth)
• Hybrid schedule: 2 days/week in our downtown Brooklyn office.
• The spirit of a startup with the stability of a profitable 40-year industry leader

Physical Requirements

• Primarily office-based work environment during regular business hours.
• Frequent use of a computer, phone, and standard office equipment.
• Ability to lift and carry up to 20 pounds (files, binders, or office materials).
• Ability to sit, stand, walk, bend, and reach as needed throughout the workday.

Equal Employment Opportunity Statement

Prime Matter Labs is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, cultures, and experiences. Prime Matter Labs is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

www.PrimeMatterLabs.com

At Offchain, we aren’t just building products: we’re leading a movement.

As pioneers in blockchain scalability and security, we’re at the forefront of transforming how the world interacts with decentralized applications. We’re laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.

At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.

Why Offchain?

Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.

Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.

Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what’s possible on Ethereum and advancing its core infrastructure.

To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.

The Role

• We are seeking a VP of Finance to serve as a key strategic architect of Offchain’s financial future. In this role, you will act as a vital partner to the executive team to drive capital strategy and long-term financial planning. Getting into the details, you will provide a deep assessment of the status quo and an execution plan on how to improve.
• This leader will institutionalize our financial infrastructure, and will provide the sophisticated clarity required to navigate the complexities of a scaling global ecosystem. You are a visionary who is equally comfortable in the boardroom and the details, capable of transforming financial data into a competitive advantage.

What you’ll do:

• Strategic Financial Leadership: Architect the long-term financial roadmap for Offchain, ensuring our fiscal strategy aligns with ambitious growth targets and ecosystem evolution.
• Capital & Treasury Stewardship: Lead complex treasury management and capital allocation strategies, optimizing liquidity and risk in a high-growth, digital-asset-centric environment.
• Institutionalize Governance: Establish enterprise-level standards for financial reporting, audit readiness, and internal controls, transforming the finance function into a pillar of institutional credibility.
• Executive Partnership: Serve as a core advisor to the executive team, providing data-driven insights and financial modeling that drive high-stakes decision-making and business model optimization.
• Organizational Scaling: Design and implement a scalable financial tech stack and data infrastructure that automates routine reconciliations and provides real-time visibility into global performance.
• Cross-Functional Orchestration: Lead high-impact, cross-departmental initiatives—from M&A activity to complex tax structuring, ensuring all workstreams meet the highest standards of financial rigor.
• Audit & Stakeholder Management: Own relationships with external auditors, tax authorities, and strategic partners, ensuring seamless compliance and sophisticated reporting in a complex regulatory landscape.

What you’ll need:

• Proven Executive Tenure: 10+ years of progressive finance leadership, with significant scale-up experience in high-growth technology environments.
• Strategic Visionary: A track record of moving beyond the “numbers” to influence company strategy, fundraising, and organizational design at the Board and executive levels.
• High-Agency Leadership: Experience building, mentoring, and scaling high-performing finance and accounting teams from the ground up.
• Advanced Financial Architecture: Mastery of complex financial modeling, including the ability to synthesize multifaceted data sets into clear, actionable executive narratives.
• Operational Excellence: The ability to instill structure and discipline in an ambiguous, fast-paced environment without sacrificing the agility required for a scaling startup.
• Exceptional Communication: Poise and clarity when presenting to the Board, investors, and external regulatory bodies, with the ability to translate complex financial concepts for non-financial stakeholders.
• Deep Web3 / Crypto Professional or Personal Experience: A sophisticated understanding of the crypto landscape, including treasury management of digital assets and the nuances of blockchain-native financial operations.

Perks:

• Remote-first global workforce + NY office
• Annual company offsite + team onsites
• Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
• Medical, dental & vision coverage (US + some other countries)
• 401k retirement plan + company match (US only)
• Wellness stipend
• Home office set up / ergonomic equipment program

Attention Offchain Job Seekers:

This role cannot be performed in California, or Colorado.

Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email [email protected]

At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for a proactive Collections Specialist to manage our accounts receivable lifecycle and drive timely payment resolution. Leveraging HighRadius, you will analyze aging reports, perform complex account reconciliations, and resolve billing disputes by partnering with our Sales, Billing, and Finance teams.

The ideal candidate is a strategic communicator who balances a customer-centric approach with a firm commitment to maximizing cash flow and maintaining meticulous financial documentation. We are looking for a detail-oriented problem solver who thrives on month-end reporting and cross-functional collaboration to join our team.

WHAT YOU’LL DO:

• Manage the collections process for customer accounts, including proactive outreach on past-due balances and resolution of payment issues
• Monitor aging reports and work to reduce outstanding accounts receivable through timely follow-up and account analysis
• Utilize HighRadius and internal systems to manage collections activity, customer communications, payment tracking, disputes, and account reconciliations
• Partner with Billing, Sales, Customer Success, and Finance teams to resolve customer concerns and billing discrepancies
• Review and reconcile customer accounts, including unapplied payments, credits, disputes, and short payments
• Support bad debt reduction efforts by identifying and escalating high-risk accounts appropriately
• Maintain accurate documentation of customer interactions, payment commitments, and account status updates
• Prepare and distribute aging analysis, collections reporting, bad debt summaries, and account status updates to leadership as needed
• Assist with month-end activities and reporting related to collections and accounts receivable
• Provide professional and customer-focused communication while driving timely payment resolution
• Escalate priority accounts, bankruptcy risks, legal concerns, or collection challenges to leadership appropriately

WHAT YOU’LL BRING:

• Bachelor’s degree
• Experience in full-cycle collections and accounts receivable required
• Experience working with HighRadius, NetSuite, Salesforce, or other ERP/collections platforms preferred
• Strong understanding of aging reports, bad debt management, cash application, account reconciliation, and collections best practices
• Ability to analyze customer accounts and identify root causes of delinquency or payment discrepancies
• Strong Excel and reporting skills, including the ability to analyze large sets of financial data
• Excellent verbal and written communication skills with the ability to professionally manage difficult customer conversations
• Highly organized and extremely detail oriented with strong follow-through skills
• Ability to multitask and prioritize effectively in a fast-paced environment
• Ability to collaborate cross-functionally and build relationships across departments
• Strong problem-solving and critical-thinking abilities
• Consistently delivers results with integrity, professionalism, accountability, and sound judgment
• Maintains stable performance under pressure while handling sensitive customer and financial situations with tact and professionalism
• Self-motivated with the ability to work independently while also contributing positively to a team environment

$50,000 - $54,000 a year

Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

WHAT YOU SHOULD KNOW ABOUT US:

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers

• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses

• We openly accept others as they are and build strong partnerships based on trust

• Teamwork and collaboration is key to help our colleagues and customers solve their challenges

• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:

• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

A GLOBAL COMPANY WITH A LOCAL PRESENCE:

• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.

• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.

• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.

• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

RELAX, WE’VE GOT YOU COVERED:

• Employees can expect a robust benefits package, including health and dental and 401k with company match

AND BEYOND…

• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays

• Up to 4 weeks paid bonding leave

• Tuition reimbursement

• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!

• 24⁄7 access to virtual medical care with Teladoc

• Quarterly awards based on peer nominations

• Regional discounts and perks

• Opportunities to participate in charitable events and give back to the community

GROW WITH US:

• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth

• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!

• Our employees have access to extensive video libraries for soft skill and role specific training available 24⁄7 and live trainings are provided throughout the year

JOIN OUR WINNING TEAM!

• 10 Time winner of Best Place to Work in New Jersey by NJBiz!

• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine

• Recently named one of The Software Report’s 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Financial Analyst

Prime Matter Labs

Remote / Hybrid (preferred, based in Long Island City, NY)

Direct Hire

WHO WE ARE:

Prime Matter Labs is an established cosmetics and personal care manufacturer with over 40 years of experience formulating, compounding, and filling products for some of the most respected brands in the world.

We exist to bring better products to the world by empowering our customers to bring their ideas to life. We strive to be their most valuable partner, delivering a level of efficiency, service, and support unmatched in the industry.

Starting in 2020, in partnership with Monogram Capital Partners, we embarked on a bold new vision to be the leading product development and production partner in the country for emerging and established brands.  To realize that vision, we are investing at an unprecedented level in new technology, processes, and plans that will completely rethink the way brands view and interact with their manufacturer.  Come help us build the future of the personal care and beauty landscape, one partnership at a time.

JOB SUMMARY:

This Senior Financial Analyst role is a chance to help build the FP&A function of a profitable, growing business at an inflection point.  Reporting to the Director of FP&A, this role will assist with financial planning, forecasting, reporting, and strategic analysis across the business.  The ideal candidate is both analytical and operational, capable of building scalable FP&A infrastructure while also delivering insights that drive growth and profitability.

KEY RESPONSIBILITIES:

• Support the monthly FP&A close process, P&L, balance sheet, reporting package, and variance commentary, delivered to senior leadership and PE ownership.
• Build and maintain complex Excel-based financial models that drive forecast accuracy and real decisions.
• Develop KPI metrics that business partners find value in; focused on actionable insights over reporting volume.
• Partner with operations and supply chain to maintain standard costing, analyze manufacturing variances, and drive margin improvement.
• Play a key role in our DOSS ERP implementation, helping shape how finance operates after go-live.
• Help analyze manufacturing performance, inventory, labor, absorption, standard costing, and operational KPIs to identify opportunities to improve margins and cash flow
• Leverage AI to identify opportunities for automation, process optimization, and value-added analysis.
• Lead financial analysis on strategic initiatives such as pricing, new product launches, capex business cases, and M&A diligence.

QUALIFICATIONS:

• 2-5 years of FP&A, corporate finance, or consulting experience.  Manufacturing background is a plus, not a must.

• Strong command of monthly close, financial reporting, budgeting, and forecasting.

• Expert-level Excel; experience building models from scratch, not just maintaining them.

• 2+ years working in an ERP environment (SAP, Oracle, Sage or similar).

• Working knowledge of GAAP and interaction between the three financial statements.

• Bachelor’s degree in Finance, Accounting, Economics, or a related field. MBA, CPA, or CFA progress is a plus.

• Builder’s instincts; you thrive in fast-paced, ambiguous environments and want to create structure, not inherit it.

COMPENSATION & BENEFITS:

• Base salary $75K-$95K + 10% target annual bonus
• Health, dental, and vision benefits
• 401K program with 5% company match
• Flexible Time Off policy
• Ten paid holidays (including Good Friday and Juneteenth)
• Hybrid schedule: 2 days/week in our downtown Brooklyn office.
• The spirit of a startup with the stability of a profitable 40-year industry leader

Physical Requirements

• Primarily office-based work environment during regular business hours.
• Frequent use of a computer, phone, and standard office equipment.
• Ability to lift and carry up to 20 pounds (files, binders, or office materials).
• Ability to sit, stand, walk, bend, and reach as needed throughout the workday.

Equal Employment Opportunity Statement

Prime Matter Labs is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, cultures, and experiences. Prime Matter Labs is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

www.PrimeMatterLabs.com

At Offchain, we aren’t just building products: we’re leading a movement.

As pioneers in blockchain scalability and security, we’re at the forefront of transforming how the world interacts with decentralized applications. We’re laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.

At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.

Why Offchain?

Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.

Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.

Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what’s possible on Ethereum and advancing its core infrastructure.

To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.

The Role

• We are seeking a VP of Finance to serve as a key strategic architect of Offchain’s financial future. In this role, you will act as a vital partner to the executive team to drive capital strategy and long-term financial planning. Getting into the details, you will provide a deep assessment of the status quo and an execution plan on how to improve.
• This leader will institutionalize our financial infrastructure, and will provide the sophisticated clarity required to navigate the complexities of a scaling global ecosystem. You are a visionary who is equally comfortable in the boardroom and the details, capable of transforming financial data into a competitive advantage.

What you’ll do:

• Strategic Financial Leadership: Architect the long-term financial roadmap for Offchain, ensuring our fiscal strategy aligns with ambitious growth targets and ecosystem evolution.
• Capital & Treasury Stewardship: Lead complex treasury management and capital allocation strategies, optimizing liquidity and risk in a high-growth, digital-asset-centric environment.
• Institutionalize Governance: Establish enterprise-level standards for financial reporting, audit readiness, and internal controls, transforming the finance function into a pillar of institutional credibility.
• Executive Partnership: Serve as a core advisor to the executive team, providing data-driven insights and financial modeling that drive high-stakes decision-making and business model optimization.
• Organizational Scaling: Design and implement a scalable financial tech stack and data infrastructure that automates routine reconciliations and provides real-time visibility into global performance.
• Cross-Functional Orchestration: Lead high-impact, cross-departmental initiatives—from M&A activity to complex tax structuring, ensuring all workstreams meet the highest standards of financial rigor.
• Audit & Stakeholder Management: Own relationships with external auditors, tax authorities, and strategic partners, ensuring seamless compliance and sophisticated reporting in a complex regulatory landscape.

What you’ll need:

• Proven Executive Tenure: 10+ years of progressive finance leadership, with significant scale-up experience in high-growth technology environments.
• Strategic Visionary: A track record of moving beyond the “numbers” to influence company strategy, fundraising, and organizational design at the Board and executive levels.
• High-Agency Leadership: Experience building, mentoring, and scaling high-performing finance and accounting teams from the ground up.
• Advanced Financial Architecture: Mastery of complex financial modeling, including the ability to synthesize multifaceted data sets into clear, actionable executive narratives.
• Operational Excellence: The ability to instill structure and discipline in an ambiguous, fast-paced environment without sacrificing the agility required for a scaling startup.
• Exceptional Communication: Poise and clarity when presenting to the Board, investors, and external regulatory bodies, with the ability to translate complex financial concepts for non-financial stakeholders.
• Deep Web3 / Crypto Professional or Personal Experience: A sophisticated understanding of the crypto landscape, including treasury management of digital assets and the nuances of blockchain-native financial operations.

Perks:

• Remote-first global workforce + NY office
• Annual company offsite + team onsites
• Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
• Medical, dental & vision coverage (US + some other countries)
• 401k retirement plan + company match (US only)
• Wellness stipend
• Home office set up / ergonomic equipment program

Attention Offchain Job Seekers:

This role cannot be performed in California, or Colorado.

Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email [email protected]

At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking to multiple positions for accountants in Santa Clara CA.

Accounting Manager – GAAP, Month-End Close & Multi-Entity Accounting | RemotePosition Type: Full-Time, Remote Working Hours: U.

Tax Specialist – U. S. Tax Preparation & CompliancePosition Type: Full-Time, Remote Working Hours: U.

Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials that are effective, beautifully designed, and healthier for people and the planet. We are a certified...

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

The role, in a nutshell:

Chainguard’s commission function is largely owned by one person today, and we’re looking to change that. We’re hiring a Commission Manager to build real redundancy into how we design, calculate, validate, and administer sales compensation.

In this role, you’ll partner closely with Sales, Finance, and Partnerships to strengthen our commission structure and prepare it for the next stage of growth. This is not a role where you’ll learn commissions on the job. You should already be fluent in commission design, plan mechanics, and payout economics. Our sales organization moves quickly and expects timely, accurate answers.

You’ll own the technical and analytical side of commissions, including calculation, reporting, and payout validation, while also playing an active role in compensation plan design. You’ll advise on accelerators, gates, multipliers, and mega deal structures as we work to bring our commission pay rate down from an aggressive ~50% of net new bookings toward a best in class benchmark of ~20 to 25%.

You’ll also mentor and develop our Senior Financial Analyst as she progresses toward a management track and serve as a key backup who can step in and run the commission function end to end when needed.

This is a foundational hire with a significant runway. We’re not asking you to build a fully staffed team on day one, but we are asking you to own outcomes, establish scalable processes, and build the infrastructure that will allow the function to grow with the business.

What you’ll do:

• Own hands on commission calculation, validation, and reporting, including stepping into operational work when needed rather than simply overseeing it
• Partner directly with functional leaders across Sales, Solutions Engineering, and Partnerships to evaluate what’s working in our compensation plans and where they need to flex
• Advise on compensation plan design, including accelerator gates, multiplier structures, and payout mechanics, and bring data backed recommendations to leadership discussions
• Own commission structuring for mega deals as we close increasingly large transactions in the $4M to $5M+ range
• Help drive our commission pay rate from approximately 50% of net new bookings toward a 20 to 25% benchmark
• Manage global commission plans across approximately five plan types, including Account Executives, Solutions Engineers, Partnerships, BDRs, and Renewals, across multiple geographies
• Mentor and develop our Senior Financial Analyst as she grows toward a management role
• Play a key role in compensation plan design and strategy discussions
• Build scalable processes, documentation, controls, and infrastructure to support the continued growth of the commission function

What We’re Looking For:

• Experience owning commissions at a high growth software company, ideally supporting a sales organization of 300 to 400+ representatives
• Proven experience in commission design, not just calculation and execution, including familiarity with accelerator structures, plan optimization, and payout economics
• Experience structuring commissions for mega deals and other complex, large transactions
• Experience with commission management and administration tools is required; experience with EverStage is a plus but not required
• Comfort operating in a fast paced environment where the business expects quick turnaround without compromising accuracy
• Strong executive presence and the ability to engage in peer level conversations with Sales and Finance leadership on compensation strategy
• Experience managing global compensation programs across multiple plan types and geographies is a plus

Why This Role:

This role is an opportunity to build redundancy, bring deeper commission design expertise to the organization, and become a strategic partner to Sales leadership. You’ll help identify where our compensation plans are too rich, where they aren’t driving the right behaviors, and where they need to be redesigned.

As Chainguard continues to scale, the scope and impact of this role will grow with it. For the right person, this is an opportunity to help shape how commissions work across the company and build a function that can scale alongside the business.

Base Salary Range

$174,000—$205,000 USD

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
• We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
• We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

The role, in a nutshell:

Chainguard’s commission function is largely owned by one person today, and we’re looking to change that. We’re hiring a Commission Manager to build real redundancy into how we design, calculate, validate, and administer sales compensation.

In this role, you’ll partner closely with Sales, Finance, and Partnerships to strengthen our commission structure and prepare it for the next stage of growth. This is not a role where you’ll learn commissions on the job. You should already be fluent in commission design, plan mechanics, and payout economics. Our sales organization moves quickly and expects timely, accurate answers.

You’ll own the technical and analytical side of commissions, including calculation, reporting, and payout validation, while also playing an active role in compensation plan design. You’ll advise on accelerators, gates, multipliers, and mega deal structures as we work to bring our commission pay rate down from an aggressive ~50% of net new bookings toward a best in class benchmark of ~20 to 25%.

You’ll also mentor and develop our Senior Financial Analyst as she progresses toward a management track and serve as a key backup who can step in and run the commission function end to end when needed.

This is a foundational hire with a significant runway. We’re not asking you to build a fully staffed team on day one, but we are asking you to own outcomes, establish scalable processes, and build the infrastructure that will allow the function to grow with the business.

What you’ll do:

• Own hands on commission calculation, validation, and reporting, including stepping into operational work when needed rather than simply overseeing it
• Partner directly with functional leaders across Sales, Solutions Engineering, and Partnerships to evaluate what’s working in our compensation plans and where they need to flex
• Advise on compensation plan design, including accelerator gates, multiplier structures, and payout mechanics, and bring data backed recommendations to leadership discussions
• Own commission structuring for mega deals as we close increasingly large transactions in the $4M to $5M+ range
• Help drive our commission pay rate from approximately 50% of net new bookings toward a 20 to 25% benchmark
• Manage global commission plans across approximately five plan types, including Account Executives, Solutions Engineers, Partnerships, BDRs, and Renewals, across multiple geographies
• Mentor and develop our Senior Financial Analyst as she grows toward a management role
• Play a key role in FY28 compensation plan design and strategy discussions
• Build scalable processes, documentation, controls, and infrastructure to support the continued growth of the commission function

What We’re Looking For:

• Experience owning commissions at a high growth software company, ideally supporting a sales organization of 300 to 400+ representatives
• Proven experience in commission design, not just calculation and execution, including familiarity with accelerator structures, plan optimization, and payout economics
• Experience structuring commissions for mega deals and other complex, large transactions
• Experience with commission management and administration tools is required; experience with EverStage is a plus but not required
• Comfort operating in a fast paced environment where the business expects quick turnaround without compromising accuracy
• Strong executive presence and the ability to engage in peer level conversations with Sales and Finance leadership on compensation strategy
• Experience managing global compensation programs across multiple plan types and geographies is a plus

Why This Role:

Tracy has carried this function largely on her own, and Chainguard can’t afford to have a single point of failure in a function this critical to the business.

This role is an opportunity to build redundancy, bring deeper commission design expertise to the organization, and become a strategic partner to Sales leadership. You’ll help identify where our compensation plans are too rich, where they aren’t driving the right behaviors, and where they need to be redesigned.

As Chainguard continues to scale, the scope and impact of this role will grow with it. For the right person, this is an opportunity to help shape how commissions work across the company and build a function that can scale alongside the business.

Base Salary Range

$174,000—$205,000 USD

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
• We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
• We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

Are you ready to expand your expertise in U.S. accounting and tax practices while working with a diverse client base across multiple industries? We’re looking for motivated professionals who enjoy...

Are you ready to expand your expertise in U.S. accounting and tax practices while working with a diverse client base across multiple industries? We’re looking for motivated professionals who enjoy...

Value PropositionOur values define us and our culture inspires us to change lives for the better.

Remote position with up to 50% travel to U. S. locations Bonus eligiblePosition Summary:Hands-on operational finance leader responsible for maintaining strong plant-level accounting controls across multiple sites, including month-end close, account analysis, reconciliations, inventory and job cost management, forecasting, audit preparation, and fixed asset accounting.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every...

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every...

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Senior Telecom Billing Specialist.

About the job

This position will be responsible for working constructively with our customers and partners to resolve billing issues and fraudulent misuse of services.

We are seeking a sharp, highly data-oriented, and tenacious Telecom Billing Specialist to join our team. Unlike a traditional billing or collections role focused on routine outreach or simple invoice review, this position is a hybrid of financial investigation, root cause analysis, and strategic dispute negotiation.  In this role, you will look for billing discrepancies, investigate Artificially Inflated Traffic (AIT) or IRSF (International Revenue Share Fraud), dig deep into messaging and call data, project manage high-value customer and vendor disputes, and build data-backed cases to resolve discrepancies. You will build dashboards to communicate key metrics and drive action. If you love solving complex data puzzles, negotiating with external parties, and finding win-win outcomes, this is the role for you.

You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact. If you have an extreme owner / founder mindset and a desire to solve big challenges, you’ll find yourself at home.

Responsibilities

In this role, you’ll:

• Advise account managers, accounting, and management on best practices to handle billing disputes
• Negotiate with customers and carriers with an understanding of resolution levers available as per contractual terms and industry norms
• Identify, analyze, and handle fraudulent misuse (such as Artificially Inflated Traffic) and billing errors (such as rate differences) with both vendors and customers
• Own the end-to-end lifecycle of customer and vendor disputes from intake of disputes to initiating disputes, tracking progress, and ensuring timely, documented resolution
• Uncover and resolve discrepancies, overcharges, and unpaid balances with carriers and customers due to quantities, rates, currency, and other root causes
• Dig into call and messaging data to identify why bills don’t match or find evidence of fraud
• Build dashboards that communicate key metrics related to the lifecycle of disputes
• Read contracts and interpret what should be the invoice versus what it is
• Act as the primary point of contact to negotiate dispute resolutions, settlements, and payment terms in accordance with company practices
• Partner closely with data analytics, engineering, and accounting to reconcile accounts

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8+ years of professional experience in telecom billing, revenue assurance, wholesale SMS billing settlements, and/or CPaaS fraud operations.
• Sharp written and verbal communication skills.
• Experience negotiating disputes constructively with customers or vendors.
• Experience in collections, dispute resolution, or billing analysis.
• Experience in project management.
• Experience wrangling data with Excel / Google Sheets, Looker or SQL.

Desired:

• Understanding of the A2P SMS ecosystem, international traffic routing, international revenue share fraud (IRSF), artificially inflated traffic (AIT) and the ecosystem profit chains.
• Understanding of industry standards with respect to AIT and fraud handling such as frameworks from i3forum, GSMA, MEF or ITW Global Leaders’ Forum.
• Understanding of Call Detail Records (CDRs) and ability to build strong dispute case files.
• Experience working with workflow platforms like Airtable or building dashboards.
• Experience in telecom, technology, or consulting industries.
• Experience with advanced data analysis like Python or scripting
• Experience with AI and automation tools to accelerate productivity.

Location

This role will be remote and based in the UK, Ireland or Estonia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.